A member of the Cars.com family
A member of the Cars.com family
700 Sunrise Hwy
Rockville Centre, NY 11570
Sales Department
| Sun | 12:00pm – 5:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Rockville Centre, NY that carry Lexus
Overall Rating:
4.2 (out of 5)
83% recommend this dealer
52 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Shop with Diligence
I recommend the dealership, however, be weary of Freddy. If you have good credit and attempt to purchase a car with a family member, he will try to get you to freeze the good credit (unbeknownst to you),so you purchase at a higher interest rate- which gets him a bigger commission.
Maximum rating = 5
2016 Lexus GS 350 Odometer Discrepancy...Why?
VIN #JTHCZ1BL7GA001990 is a 2016 Lexus GS 350 with 21,000 miles as a Lexus Certified Vehicle. The problem is that the CarFax and Lexus are both showing an odometer discrepancy. WHY? I was working with Dawn as I was very interested in the vehicle but the dealer could not provide an explanation why the miles are rolled back as per the CarFax. Dawn worked to try and resolve my genuine concern but lost patience and basically said, "Here's the deal. You either want it or not.". Not sure who she's used to talking to in that manner but if I'm going to spend $31,500 for a used vehicle you can bet that NO mileage rollback discrepancy will exist as per both the CarFax and Lexus. This begs the question. How was this not noticed on a Lexus Certified Vehicle that went through a 161 point inspection?
Dealer Response
Sorry we did not meet your expectations .Rolling back mileage is against the law and we absolutely do not do it All mileage discrepancies on car fax are usually due to an entry error by a repaint shop that service the vehicle by the prior owner
Maximum rating = 5
Best professionalism Team.
My appreciation to Johnathan for taking care of an outstanding matter for me. Also a shoutout to Derrick who is always caring, polite, and treats everyone with respect. I am privileged to be a customer at Rockville Center
Maximum rating = 5
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back.
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