Lexus of Rockville Centre in Rockville Centre including address, phone, dealer reviews, directions, a map, inventory and more

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700 Sunrise Hwy
Rockville Centre, NY 11570

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Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Lexus of Rockville Centre

Overall Rating:

4.2 (out of 5)

83% recommend this dealer

52 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Shop with Diligence

Reviewed by Ripped off from Rockville Centre, NYMarch 08, 2022

I recommend the dealership, however, be weary of Freddy. If you have good credit and attempt to purchase a car with a family member, he will try to get you to freeze the good credit (unbeknownst to you),so you purchase at a higher interest rate- which gets him a bigger commission.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 3

Customer Service 3

Buying Process 2

Quality of Repair 3

Maximum rating = 5

1.0 (out of 5)

2016 Lexus GS 350 Odometer Discrepancy...Why?

Reviewed by LexusBuyer from Vernon, NJAugust 08, 2020

VIN #JTHCZ1BL7GA001990 is a 2016 Lexus GS 350 with 21,000 miles as a Lexus Certified Vehicle. The problem is that the CarFax and Lexus are both showing an odometer discrepancy. WHY? I was working with Dawn as I was very interested in the vehicle but the dealer could not provide an explanation why the miles are rolled back as per the CarFax. Dawn worked to try and resolve my genuine concern but lost patience and basically said, "Here's the deal. You either want it or not.". Not sure who she's used to talking to in that manner but if I'm going to spend $31,500 for a used vehicle you can bet that NO mileage rollback discrepancy will exist as per both the CarFax and Lexus. This begs the question. How was this not noticed on a Lexus Certified Vehicle that went through a 161 point inspection?

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Sorry we did not meet your expectations .Rolling back mileage is against the law and we absolutely do not do it All mileage discrepancies on car fax are usually due to an entry error by a repaint shop that service the vehicle by the prior owner

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Best professionalism Team.

Reviewed by Derrick, Freddie, Johnathan from Rockville Center Long Island New YorkDecember 23, 2019

My appreciation to Johnathan for taking care of an outstanding matter for me. Also a shoutout to Derrick who is always caring, polite, and treats everyone with respect. I am privileged to be a customer at Rockville Center

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Lexus of Rockville Centre

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back.

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