Lexus of Manhattan in New York including address, phone, dealer reviews, directions, a map, inventory and more

679 11th Ave
New York, NY 10019

Get Directions

Sales: 866-810-2599

Used Cars: 888-467-3498

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 5:30pm

Reviews of Lexus of Manhattan

Overall Rating:

3.6 (out of 5)

86% recommend this dealer

465 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

If zero was a star I would rate Darel Poe at that.

Reviewed by HowardApril 30, 2023

If zero was a star I would rate Darel Poe at that. No sales experience, no empathy, and arrogance beyond belief. Todays car sales is the dealership and salesperson acting like they are doing the consumer a favor by selling a car. That is exactly what I felt like from him. Never again

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Outstanding Professionalism treated like a valued

Reviewed by harryApril 26, 2023

Outstanding Professionalism treated like a valued customer and not a criminal. Always right on top of things and excellent communications.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Good afternoon Harry, I would like to thank you for taking the time to provide your kind feedback, and recommendation on DealerRater. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which Warren and I provided you, and we both wish you the best of luck with your new Lexus! If you should require further help with anything vehicle related, please feel free to contact me at (212) 977-4400. Stephen Johnson Lexus of Manhattan

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

good job Lexus

Reviewed by john k from Brooklyn, nyApril 08, 2023

I am happy to write a review of Konstantinos, who provided exceptional service to you during our recent purchase of a Lexus NX450h+ from the Manhattan dealership. Konstantinos listened carefully to our needs and preferences, and patiently answered all our questions, providing valuable insights and advice. Didn't feel pressured at anytime. Pricing was transparent. He worked closely with the financing team to secure the best possible financing terms for us, and took care of all the paperwork and documentation. Kudos to Manhattan Lexus for providing real NY plates already installed. After the sale was complete, Konstantinos continued to provide outstanding customer service. I highly recommend Konstantinos and the Lexus of Manhattan dealership for anyone looking for a top-notch car buying experience. With his professionalism, expertise, and dedication to customer satisfaction, Konstantinos truly goes above and beyond for his clients.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Good afternoon John, I would like to thank you for taking the time to provide your kind feedback and recommendation on Cars.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your new Lexus NX 450h+! If you should require further help with anything relating you your car, please feel free to contact me at (212) 977-4400. Konstantinos Fotiou Lexus of Manhattan

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Lexus of Manhattan

Centrally located just minutes from the George Washington Bridge Lincoln Tunnel Brooklyn Battery Tunnel and Holland Tunnel we are just off the West Side Highway on 57th Street. Lexus of Manhattan is pleased to offer Service Parts and Sales of New Pre-owned and Certified vehicles. For Lexus of Manhattan customers we are proud to offer complimentary shuttle services to and from our dealership while having your vehicle serviced with us. We also have courtesy pick-up and delivery of your vehicle as well as complimentary on-site valet parking and car washes.

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