Lexus of Manhattan in New York including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

679 11th Ave
New York, NY 10019

Get Directions

Sales: 866-810-2599

Used Cars: 888-467-3498

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 5:30pm

Reviews of Lexus of Manhattan

Overall Rating:

4.4 (out of 5)

87% recommend this dealer

428 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Sold me a car without having a title.

Reviewed by tejayandtinaApril 04, 2022

Sold me a car without having a title. I was told “they couldn’t find it”. Asked how long to find it they said a week. A month later no car, no title. Aaked for my payment back in an expedited manner and was told sure now all communication is ended and no refund. Many instances of unkept promises and outright lies by multiple ppl from general manager down to used sales people. I highly recommend you not use this dealership.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Worst experience ever

Reviewed by TJ from Garnerville, NYApril 04, 2022

Sold me a car without having a title. I was told “they couldn’t find it”. Asked how long to find it they said a week. A month later no car, no title. Aaked for my payment back in an expedited manner and was told sure now all communication is ended and no refund. Many instances of unkept promises and outright lies by multiple ppl from general manager down to used sales people. I highly recommend you not use this dealership.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Good afternoon, I am sorry to read about your frustrations. Your review highlights issues that run counter to the values of our dealership, and this deeply concerns me. I will be gathering additional information regarding this incident from your salesperson, Darel, and we will be making any appropriate corrections. If you would like to discuss your concerns in further detail, please feel free to contact me at, (347) 706-3765. Richie Velija General Manager Lexus of Manhattan

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Made us wait an hour and didn’t even get to test drive

Reviewed by DefinitelywontbuyfromyouFebruary 20, 2022

Made us wait an hour and didn’t even get to test drive the car I went for

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 2

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

About Lexus of Manhattan

Centrally located just minutes from the George Washington Bridge Lincoln Tunnel Brooklyn Battery Tunnel and Holland Tunnel we are just off the West Side Highway on 57th Street. Lexus of Manhattan is pleased to offer Service Parts and Sales of New Pre-owned and Certified vehicles. For Lexus of Manhattan customers we are proud to offer complimentary shuttle services to and from our dealership while having your vehicle serviced with us. We also have courtesy pick-up and delivery of your vehicle as well as complimentary on-site valet parking and car washes.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top