20 Cedar Swamp Rd
Glen Cove, NY 11542

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Sales: 516-303-9635

Used Cars: 516-629-7687

Hours Toggle

Sales Department

Sun 11:00am – 4:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 3:00pm

Reviews of Rallye Lexus

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

2891 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Let’s not forget my wonderful salesman Rich Repanes who

Reviewed by richie159May 18, 2024

Let’s not forget my wonderful salesman Rich Repanes who makes all my service appointments for me

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

My navigation system is not working properly, I will

Reviewed by cwcomerfordMay 18, 2024

My navigation system is not working properly, I will explain. I travel to Hilton, NY often, north and west of Rochester, it is 394 miles. Two ways I generally go is either 495,Cross Island, Throgs Neck, Cross Bronx, GWB, then either 80 or Taconic to the Thruway, 490 or380 into Rochester. Well when I put the destination of the Holiday Inn in Rochester it gave an eta of 6:32, and two other options of. 7 - 8 hours. It usually takes me 8-9 hours. Well I picked the 6:32 trip which was 8.5hours which is not my issue. The trip took me to the Williamsburg’s Br, Holland Tun, then Hoboken, and Newark, using county roads and state roads. Until finally 80. It wanted me to get off every exit once in Penn. I finally got off on maybe 490. Once I crossed the Thruway it directed me off using state, county, and 30mph village roads. I traveled thru main streets in many small towns before arriving in Rochester. What a stressful trip! Now the staff at Rallye are very nice! No complaints! But they could not find a problem. So they Tech Expert got in and went thru the program, he checked the pre-set, NONE were set. Then reviewed the routing in the memory, it was exactly like I said. Then put in the address and the same 3 options came up with similar times. He did not know how to fix the issue! I asked if they can change the SD Card? He thought that was a good idea, but return and said this car doesn’t use the SD Card. So now I have my old faithful Garmin taped in front of the Navigation screen. This was not the first time I had a issue, about 6 wks ago I put in the address of a resturant in Kew Gardens, Queens. The Nav had me pass the area, circle past it and finally direct there. I am not happy with Lexus! Before I left the nice young Service Lady gave me a envelop from the Manager, I was so upset, I gave it to the cashier, never opened it, just disgusted.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great experience, easy deal, and great service/delivery

Reviewed by davidsinghMay 15, 2024

Great experience, easy deal, and great service/delivery experience - very fast and efficient. Lauren was very helpful and proactive.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi David: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Stefanie Horn 516-676-4000

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Rallye Lexus

Welcome to Rallye Lexus your Long Island destination for new Lexus vehicles as well as certified and used vehicles. Well known for our superior customer service we'd be honored to earn your business as your Glen Cove Lexus dealer of choice. Check out our great selection of Car's SUV's and Crossovers with Elite Customer Service and World Class Amenities. There is no one more qualified to service your Lexus than our highly trained technicians. Our knowledgeable Lexus Sales Team will help to find the right vehicle for you with our Lexus Financial Services offering flexible payment options to help keep you right where you want to be.

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