6502 5th Ave
Brooklyn, NY 11220

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Sales: 718-680-2200

Used Cars: 718-680-2200

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 6:30am – 3:00pm

Reviews of Lexus of Brooklyn

Overall Rating:

4.3 (out of 5)

85% recommend this dealer

615 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Jason wasted my time and whole day.

Reviewed by USMC30970November 14, 2025

Jason wasted my time and whole day. He reserved a car for me but it was sold to someone else. The car was requested the day prior and was shipped the next day for pickup. When I arrived he allowed another sales associate to give my car to someone else. I had a 12 noon appointment and he also sent me pictures of the actual car I was suppose to pick up for my wife. We even went through numbers and agreed on a deal. I spent over a hour and a half there waiting just for him to tell me the car is not available. My wife was expecting this car and now I came home empty handed. The disrespect and the lack of communication of brooklyn of Lexus is shameful. I have done business with this place a few times in the past and I WILL NEVER do business with them again. There are plenty of other Lexus dealerships around.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Me and my wife were shopping for rx 350 and I am glad we

Reviewed by jackins1June 11, 2025

Me and my wife were shopping for rx 350 and I am glad we met Alex.Professional and nice guy overall.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Good afternoon, I would like to thank you for providing your kind feedback and recommendation on DealerRater. It was a pleasure to assist you with your vehicle purchase. I am happy to learn that you were satisfied with your experience, and I wish you and your wife the best of luck with your new Lexus RX 350! If you should require further help with anything vehicle related, please feel free to contact me at (718) 680-2200. Alex Rabinovich Lexus of Brooklyn

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

He is the best Very helpful Thank for your help.

Reviewed by yefimguralnikMay 15, 2025

He is the best Very helpful Thank for your help. Nice to have business with him

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Good morning, Thank you for providing your thoughtful feedback and recommendation on DealerRater. It was my pleasure to assist you with your vehicle purchase. I am happy to learn that you had a positive experience, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (718) 680-2200. Felix Guralnik Lexus of Brooklyn

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Lexus of Brooklyn

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back.

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