Lexus of Brooklyn in Brooklyn including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

6502 5th Ave
Brooklyn, NY 11220

Get Directions

Sales: 866-513-5746

Used Cars: 866-495-0758

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 6:30am – 3:00pm

Reviews of Lexus of Brooklyn

Overall Rating:

4.4 (out of 5)

86% recommend this dealer

585 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had an accident with my Lexus RX 2021 and decided to do

Reviewed by smartchoiceApril 19, 2022

I had an accident with my Lexus RX 2021 and decided to do bodywork with the Brooklyn Lexus dealership. Bodyshop owner Anthony from Culver Collision performed work. I can not be more pleased with this shop's professional service, responsiveness, and work quality. I do not wish you to have an accident, but I strongly recommend Anthony as a service provider if you need it.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Good afternoon, I would like to thank you for taking the time to provide your kind feedback on DealerRater.com. It was our pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience which you received, and I wish you continued luck with your Lexus RX 350 car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 680-2200. Eugene Woods General Manager Lexus of Brooklyn

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Overall bad.

Reviewed by dschMarch 25, 2022

Overall bad. The sales person who had me sign papers didn’t explain any of the sheets without me asking “what is this”, he also incorrectly explained the features of the GX I bought (said it didn’t have a touchscreen and that the captain chairs don’t fold flat). Lastly, it took them two weeks after I bought the GX to refund the $1k payment I put down to hold the vehicle, when they said it would take a day or two. There was no premier Lexus experience there should have been.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Carlos was absolutely fantastic.

Reviewed by joenatFebruary 20, 2022

Carlos was absolutely fantastic. I was never a fan of dealerships but he made the whole experience painless, quick, and easy. He answered all of my questions (dozens) and responded to my messages promptly. I hope to do business with him again.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Good afternoon, I would like to thank you for taking the time to provide your kind feedback on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 680-2200. Carlos Lopez Lexus of Brooklyn

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Lexus of Brooklyn

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top