Lexus of Route 10 in Whippany including address, phone, dealer reviews, directions, a map, inventory and more

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130 State Route 10
Whippany, NJ 07981

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Used Cars: 973-535-8700

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Lexus of Route 10

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

687 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Bought a Lexus ES350.

Reviewed by boyssbc5April 12, 2022

Bought a Lexus ES350. Tammy is the best so easy to work with recommend her in a heartbeat!!!!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

NX LEXUS 2022 THUMBS DOWN

Reviewed by LORRAINE from SCRANTON PAMarch 16, 2022

I PURCHASED A NEW NX 2022 LEXUS FEB 2 2022 THE CAR PLAY DOES NOT WORK SINCE I BOUGHT IT CALLED DEALERSHIP SEVERAL TIMES AT FIRST I FELT LIKE WAS BOTHERING THEM NOW THE ARE AWARE THERE IS SOMETHING WRONG WITH THE TECHNOLOGY. DO NOT PURSCHASE 2022 NX LEXUS

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Lorraine, We apologize for the fact that your new NX has had a programming issue. Both Rich and RJ in our technology department have been in constant communication with Lexus Corporate, and we are currently waiting for a software update to correct this issue. We understand that it has been frustrating, and both Rich and RJ will continue to answer any questions that you may have. The concern that we have is that as a dealer, we are forced to wait for Lexus to correct the issue, but we assure you, we will be in contact the moment we have the solution. Please do not hesitate to reach out to me (973-319-3254) , or over the next week Tom Higgins (973-319-7300 x8207) in my absence. If you have any additional questions or if there may be anything we can do to assist you. Brad Vaill Guest Experience Director Lexus of Route 10 bvaill@lexusofroute10.com

Overall Facilities 5

Customer Service 1

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I purchased a 2020 RX450h from this dealership yesterday

Reviewed by cal55March 11, 2022

I purchased a 2020 RX450h from this dealership yesterday (3-10-2022). Duke Snyder was my sales person. He handled the transaction with the utmost professionalism and respect. No high pressure therefore resulting in a completely stress free process. The process went extremely smooth and hassle free. It was a pleasure dealing with Duke as well as the Finance Manager Juan Gonzalez and the Tech guru Mike Murphy. I would recommend the dealership and specifically these three individuals to anyone who is interested in a Lexus. Job well done gentlemen!!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Lexus of Route 10

Lexus of Route 10 sells more new and pre-owned Lexus vehicles than any other dealership in the Eastern region of the country. But despite our volume customer satisfaction will always remain our primary objective. While all Lexus dealerships carry the same product the similarities often stop there. There are myriad reasons why certain dealerships rise to the top. You will feel the difference from the moment you step into Lexus of Route 10

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