Lexus
New Car Dealership in Ramsey, NJ
Overall Rating
4.4/5
Read dealer reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Prestige Lexus of Ramsey also has a service department if you need ongoing support with your new Lexus, Prestige Lexus of Ramsey has Lexus-trained mechanics and uses the highest quality parts. If you are in Ramsey, Prestige Lexus of Ramsey should be your dealership!
Prestige Lexus of Ramsey Reviews
Overall Rating
4.4/5
54 out of 63 people recommended this dealer
Overall Facilities:
3.8/5
Dishonest people
Reviewed by Nurmamet Hemrayev
in Pittsburgh, PA
October 27, 2020
I had a very bad experience with Prestige Lexus of Ramsey. I talked to the sales person, Kim, over the phone about a car they had for sale. I am about 400 miles away from them, so I asked about every detail and they assured me the car was in perfect condition. I asked if it had any scratches that can’t be seen in pictures, she said ‘No, it is in a good condition, no scratches or any other problems.’ I believed her and they made me get an insurance and to pay a deposit before coming to their dealership. I drove 400 miles to come and find out the car wasn’t as described. It had a lot of scratches and when I showed her these problems, her manager said ‘It’s not a brand new car.’ When I wanted to negotiate, Kim said ‘You are stealing this car for this price already, we don’t negotiate. Whatever we told you over the phone, that is our final price.’ I asked to get a refund for the deposit i paid and was told it will be refunded the next business day. I left disappointed for the way they treat their customers. Two business days have passed and still didn’t get my deposit back. Also, I see they posted the same car for $1,500 cheaper than what they wanted to sell it to me. I ask you to stay away from these kind of dealers. Save your nerves and time and go do shopping somewhere else with people who deserve your money and give you better product and service.
Dr. Irina
Reviewed by Irina
in Oakland, NJ
October 14, 2020
This is our 3rd time purchasing or leasing from Prestige Lexus in Ramsey and it because we had a great experience there. This time it wasn’t big difference except low options of new cars choice. Thanks Rudy Trbovich for his professionalism, warm and accommodations.
Outstanding experience
Reviewed by eddr595
in Upper Saddle River, NJ
April 10, 2018
My wife and I have been coming to Prestige Lexus for the past 26 years! We typically lease cars for 3 years and I even lost track of how many cars have we leased and bought at Prestige Lexus from Warren Port. He is an outstanding and trustworthy salesman. This is the reason we continue to come to Prestige Lexus for our new cars.
