1000 N Rte 17
Ramsey, NJ 07446

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Sales: 855-983-9562

Used Cars: 855-983-9562

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Prestige Lexus of Ramsey

Overall Rating:

3.6 (out of 5)

95% recommend this dealer

2712 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The salesperson was very rude and unhelpful.

Reviewed by dallure06November 16, 2023

The salesperson was very rude and unhelpful. I would not recommend this dealership to any future Lexus buyers.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

I'm sorry to read about your experience with our salesperson. We aim for a high level of customer service and it sounds like we fell short in this instance. I'd appreciate the opportunity to discuss this further so we can make things right. If you are willing to discuss this further, please reach out at your earliest convenience. Thank you, David Abbe - General Sales Manager - 844-265-1283

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great experience

Reviewed by Marlene from New york November 01, 2023

On October 28th I went to prestige lexus of Ramsey in new jersey.I met with a sale associate by the name of Steven Glenwick who provided excellent customer service he was patient, attentive ,informative. Steven went above and beyond to assist me in selecting my future vehicle. Everyone that assisted me that day were very professional and made me feel comfortable with my choice. I highly recommend Prestige lexus of Ramsey for anyone who is looking to purchase a vehicle. Thank you Marlene.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Marlene, it's fantastic to know that Steven and our team at Prestige Lexus of Ramsey provided you with excellent service. We're here to make sure your car buying experience is top-notch! Thanks for recommending us - we appreciate the support!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great experience at Prestige as always

Reviewed by Doug and Maria Malcolm from NJOctober 29, 2023

I have been a costumer for years, the people that work there could not be any nicer. We were dealing for Kim how I have dealt with before, she had a family issue so her colleague Steve took over and everything was seamless as always.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Doug and Maria, it's great to know that our team at Prestige Lexus of Ramsey has consistently provided you with excellent service. We're glad Kim and Steve were able to assist you seamlessly. Thanks for being loyal customers!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Prestige Lexus of Ramsey

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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