1000 N Rte 17
Ramsey, NJ 07446
Sales: 855-983-9562
Used Cars: 855-983-9562
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Ramsey, NJ that carry Lexus
Overall Rating:
3.8 (out of 5)
95% recommend this dealer
2726 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Although people always seem to leave bad reviews, my
Although people always seem to leave bad reviews, my experience was excellent. Bought my car through Driveway.com. There was a dent on the rear wuarter panel snd Robin the sales manager called in the dent guy on his day off. The wait was a fair amount but it was a difficult job and it was fixed expertly. Robin was excellent on all levels, very accomodating and professional. I didnt have any experience with their negotiating or financing tactics but the car price was excellent and was the reason I travelled from Connecticut. I would do business with them again based on my experience.
Maximum rating = 5
Experience with Adan was ok.
Experience with Adan was ok. I picked up my used vehicle but I was only provided 1 key and was given no opportunity to learn about the features of my car. The FI was professional with no heavy sales pressure to buy an extended warranty.
Dealer Response
Thank you for sharing your feedback. While we're glad you appreciated the professionalism in finance, we’re sorry to hear that your experience with Adan fell short of your expectations, especially regarding the key and vehicle feature overview. Your satisfaction is important to us, and we’d like to make this right. Please reach out to our team so we can address these concerns and ensure a better experience moving forward. Thank you for bringing this to our attention!
Maximum rating = 5
I want to give a bad review to agent Aadan and his
I want to give a bad review to agent Aadan and his manager. I contacted Aadan before and confirmed that I can test drive a 2021 ES and take it to do a mechanic check. We came over today after more than 40-min drive and we were told it’s not allowed. They made up some excuse for that. But they could definitely say that upfront and then I wouldn’t waste my time. This inconsistency and dishonest practice shows how they do business and treat customers. 👎
Dealer Response
Thank you for your feedback, and I sincerely apologize for the experience you had with Aadan and our team. It’s concerning to hear that there was a misunderstanding regarding the test drive policy, and I understand how frustrating it must have been to make the trip without being informed of the limitations upfront. We value transparency and customer satisfaction, and your comments will be taken seriously as we work to improve our communication and processes. If you're open to it, I would appreciate the opportunity to discuss your experience further. Please feel free to reach out directly at (844) 265-0627. Thank you for bringing this to our attention, and I hope to have the chance to make things right.
Maximum rating = 5
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back.
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