2135 NJ-35
Oakhurst, NJ 07755

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Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 8:00pm
Sat 8:00am – 3:00pm

Reviews of Ray Catena Lexus of Monmouth

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Lexus or Hyundai?

Reviewed by Baraklo from East brunswickJuly 21, 2023

So, I am interested in NX350H, but <gasp> want to test drive it first. This dealership website says they have 2 available ( not in transit, available). So I used chat to confirm it is available. Was told sure, yes, this very stock id. Sales person would call you to setup a test drive. Then I get a call from Freehold dealership saying no cars available, but why don't you come in, spend half a day talking numbers, give us a deposit, and then when car arrives, then you can sorta test drive it. I am now on 2nd lexus but beginning to forget the difference with Hyundai :)

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great salesman Charlie Sanchez

Reviewed by Anthony and Pauline Mancino from Staten Island New York May 06, 2023

Hi My name is Anthony Mancino. My wife Pauline and I live in Staten Island NY We’ve owned 5 Lexus vehicles the first 4 we bought in Brooklyn the dealership is about 15 minutes from our home! This past week we spent a few days in Spring Lake NJ one of our favorite places, on a rainy day we decided to see what the 2023 Rx 350 looked like so we stopped at Lexus of Monmouth RT 35. My wife and I met with Charles Sanchez to whom I had spoken to a few times on the phone. We actually had no intention of buying a new vehicle yesterday. Charles was very knowledgeable of the line of Lexus vehicles, we found him to be very patient answering all our questions! He was such a nice guy he gave us what we thought was great offer for our 2020 Rx and convinced us to buy a new Rx 350 premium plus model! He actually went through the trouble to deliver it to us at our home and took our trade in back with him! He contacted us today to be sure we were happy with our new vehicle! He is also going to take care of registering new Rx with NYS DMV, something we didn’t want to do ourselves and wouldn’t have been necessary if we had purchased our car in Brooklyn! Charlie made everything easy for us an we are very happy with our purchase! Kudos to Charlie! Anthony and Pauline Mancino

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Charles Sanchez is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Lexus Happy!!!

Reviewed by BARRY AND PHYLIS LABRUNA from Toms riverDecember 02, 2022

Great as usual!!! Being Lexus repeat customers being now our 6th always great salesman and service. Can't thank Tony enough for all his help. The whole experience is just great.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for sharing your kind remarks. It's really nice to hear that our team was very helpful and Tony made sure your whole experience was great. Thanks again!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Ray Catena Lexus of Monmouth

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back.

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