DARCARS Lexus of Englewood in Englewood including address, phone, dealer reviews, directions, a map, inventory and more

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53-59 Engle St
Englewood, NJ 07631

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Sales: 201-735-1792

Used Cars: 201-735-1816

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of DARCARS Lexus of Englewood

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

2774 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Had a great experience with Lexus of Englewood and the

Reviewed by Don L.May 21, 2022

Had a great experience with Lexus of Englewood and the service Rep Dan was Great!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Don, we're delighted to hear that Dan and the DARCARS Lexus of Englewood team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Unresponsive to timely request

Reviewed by Suzanne L from Guttenberg, NJApril 29, 2022

Despite promises to improve their customer service, I am dismayed by the service that I have received from this dealership. I upgraded my vehicle, and the dealership has yet to process the payoff on my old vehicle or even respond to my repeated requests for an update to this request. Lexus Financial is now chasing me for payment on the old vehicle even though I don't have it anymore.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for bringing this to our attention, Suzanne. We take your feedback very seriously and would like the opportunity to speak with you further about the situation. Please call us at 800-327-2277 or email us at customerrelations@darcars.com. Again, thank you for your feedback.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Dan was very helpful.

Reviewed by dannyApril 24, 2022

Dan was very helpful. The service went very smooth. The explanation of what was needed and the time estimate were on point

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Danny, thank you for taking the time to review us! We are so glad to hear that you had a successful experience working with Dan and the DARCARS Lexus of Englewood team. Drive safely, and we hope to see you back again down the road!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About DARCARS Lexus of Englewood

As one of America's first Lexus dealerships we're pleased to continuously offer customers an expansive selection of luxurious new Lexus vehicles. Each new Lexus has been designed with intuitive innovations providing progressive technologies at your fingertips and a dynamic engine under the hood. We offer the full lineup of finely crafted vehicles including the classic Lexus LS sedan the spacious Lexus RX SUV and the environmentally-friendly ES Hybrid. Or if you prefer your refined luxury at a lower price-point our recently opened Certified Pre-Owned Lexus center offers top-notch used Lexus cars for drivers from Jersey City Union City

Ready to buy? Get a price quote before visiting the dealership.

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