28300 Northwestern Hwy
Southfield, MI 48034

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Sales: 248-929-9873

Used Cars: 248-929-9939

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Meade Lexus of Southfield

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

1725 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

So far not impressed

Reviewed by Louie from New Boston MIFebruary 19, 2023

So far not impressed. Called about a van listed on the web site and the salesperson said sure come on in and look it over and take it for a test drive. My wife happened to be in the area so she stopped in and spoke to another salesman and he couldn’t find the van and said it might be listed but not at the dealership yet. I canceled my appointment. The original salesman called me back and gave me some story that it was in the shop to get some cosmetic damage buffed out. He couldn’t even give me a date on when the car would be ready but was pressing me to put a deposit down on a car that might not be there and I haven’t even seen yet. I’m supposed to hear from them on Monday or Tuesday but I’m not holding my breath

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We are very sorry that you and your wife have had a negative experience thus far, Louie. We strive to make the process smooth and seamless for our guests and it is disappointing that you haven't been able to look at the vehicle yet. We would like to ensure that everything is well taken care of from here on out, so we encourage you to reach out at marketing@meadelexus when you get the chance. Thank you.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Meade Lexus of Southfield is a 5 Star dealership!

Reviewed by Carolyn Gibson from Bloomfield Hills, MichiganFebruary 18, 2023

I have been a customer of Meade Lexus for over 30 years and found the staff to be helpful, professional, and the service exceptional. Shannon Roberts exemplifies professionalism. I look forward to working with her in the future.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Carolyn, thank you for the review! We appreciate your business over the years and hope to see you back again at Meade Lexus of Southfield. We will be sure to pass on the kind words to Shannon!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

It is the people - helpful getting problems or service

Reviewed by KbdizzyDecember 31, 2022

It is the people - helpful getting problems or service needed promptly- my 20k service was great and a battery replacement went even better!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for being such a fan of the Meade Lexus of Southfield team. We're always here to help you and look forward to seeing you again next time. Take care!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Meade Lexus of Southfield

Being a large Metro Detroit Lexus dealer means you have a great selection of new pre-owned and L/Certified Lexus vehicles to choose from. And as a full-service Lexus dealer Meade Lexus also provides Lexus parts and service to help maximize the life and condition of your vehicle.

A complimentary full-service coffee bar features a selection of fine coffees and teas in addition to soft drinks fruit juices and bottled water. You also have a selection of snacks to choose from wide-screen television for entertainment leather seating for comfort and Wi-Fi connectivity to keep you in touch.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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