2761 Jolly Road
Okemos, MI 48864

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Sales: 517-641-2096

Used Cars: 517-921-0845

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Serra Lexus Lansing

Overall Rating:

3.2 (out of 5)

65% recommend this dealer

31 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Messaged them over three hours ago.

Reviewed by David Bonn from Kentwood, MI.November 14, 2025

Messaged them over three hours ago. Haven't heard back from anyone yet. I guess it wasn't a big enough sale to bother with.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Many thanks to Nick Parks for such a positive, first-rate

Reviewed by psjAugust 15, 2025

Many thanks to Nick Parks for such a positive, first-rate experience that was totally stress free and exceeded my expectations. His knowledge, efficiency and professionalism ensured an extremely pleasurable and outstanding process.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Correspondence with the dealership was informative and

Reviewed by Harrison from Greenville, SCMarch 23, 2025

Correspondence with the dealership was informative and professional. They responded in a timely manner and answered all of my questions. I am still weighing my options but Serra is definitely on my list.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Serra Lexus Lansing

We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!

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