Harvey Cadillac Lexus and Auto Outlet in Grand Rapids including address, phone, dealer reviews, directions, a map, inventory and more

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2600 28th St SE
Grand Rapids, MI 49512

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Sales: 616-528-1096

Used Cars: 616-528-1098

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Harvey Cadillac Lexus and Auto Outlet

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

135 out of 138 people said they would recommend this dealer

1 (out of 5)

Rude, condescending staff.

Reviewed by Richard P in Grand Rapids MIJune 09, 2021

I asked my girlfriend to get parts for me as I was busy at work. The staff at Harvey's were dismissive, treated her as she was beneath them almost as if they couldn't get rid of her fast enough!! The parts person seemed absolutely clueless but was very nice according to her. Yes I do realize that GM thinks Cadillacs are on par with Mercedes and BMW (they're not!) but neither of us have ever been treated this way by either of those two companies! Neither of us will EVER return to Harvey's!

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Excellent buying experience

Reviewed by Tim V in Grand Rapids, MichiganSeptember 10, 2020

Marty was very helpful in making my purchase and a pleasure to deal with. When I picked up the car not only was it clean but it looked like it was completely detailed. If you want a buying experience that’s easy with a high level of service ask for Marty.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Jeff is a great sales person no fuss no games

Reviewed by Wolverine fan! in Laporte inOctober 29, 2018

Very helpful sales person no games, no tricks, just a cut and dry approach! Jeff was great would buy another car from him for sure

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Harvey Cadillac Lexus and Auto Outlet

Harvey Automotive is a local family owned and operated group of dealerships in Grand Rapids, MI. We've been in business since 1966 and are located on 28th Street SE. We follow MI & CDC requirements!

We feature Cadillac, Lexus and Harvey Auto Outlet. Choose from new Cadillac or Lexus, Certified Pre-Owned Cadillac and L/Certified Lexus, Certified pre-Owned and all makes and models of pre-owned vehicles.

We also have full on-site service departments, collision repair, and a paint shop!

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