1385 Riverdale St
West Springfield, MA 01089

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Balise Lexus

Overall Rating:

5 (out of 5)

97% recommend this dealer

677 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The people are professional and the work was performed so

Reviewed by LAGDecember 03, 2025

The people are professional and the work was performed so quickly. I love the video from the technician! A+ service!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent service.

Reviewed by Jeff S. from Springfield, MANovember 20, 2025

Excellent service. Thanks to Joe Renzulli and his associates for taking such great care of the car. Much appreciated.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Consistently excellent service.

Reviewed by Eb3October 14, 2025

Consistently excellent service. Have purchased several cars there over twenty years and never disappointed with follow-up.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Balise Lexus

Balise Lexus winner of Elite of Lexus for exceptional guest satisfaction. Experience Amazing

Our entire Certified Lexus staff is here to take care of you our most valued and appreciated guests and clients. Exceeding your every expectation is our goal. We want your experience to always be a special one. It is our promise to respect the value of your time and provide you with answers to your questions so you can make informed decisions. We invite you as a guest into our home here at Balise Lexus. We all sincerely look forward to meeting you.

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