Balise Lexus in West Springfield including address, phone, dealer reviews, directions, a map, inventory and more

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1385 Riverdale St
West Springfield, MA 01089

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Balise Lexus

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

486 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Chris, the service team and mechanics have always been

Reviewed by ADJuly 05, 2022

Chris, the service team and mechanics have always been fantastic… also had great experience with sales folks here.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Balise Lexus

Reviewed by Tim from Chicopee July 02, 2022

Always get my car back to me promptly and keep you updated so u know what is going on nice dealership and the best doughnuts around in waiting room

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great service

Reviewed by Patricia from Springfield, MAJuly 02, 2022

Today was my first visit to the dealership, but it will certainly not be my last. Joe as well as other members of the team there were extremely professional and friendly. Highly recommend.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Balise Lexus

Balise Lexus winner of Elite of Lexus for exceptional guest satisfaction. Experience Amazing

Our entire Certified Lexus staff is here to take care of you our most valued and appreciated guests and clients. Exceeding your every expectation is our goal. We want your experience to always be a special one. It is our promise to respect the value of your time and provide you with answers to your questions so you can make informed decisions. We invite you as a guest into our home here at Balise Lexus. We all sincerely look forward to meeting you.

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