330 Arsenal St
Watertown, MA 02472

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Sales: 888-725-4858

Used Cars: 888-369-4362

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Lexus of Watertown

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

3272 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We had a great experience with Ussa.

Reviewed by KRFebruary 06, 2026

We had a great experience with Ussa. He was incredibly responsive and patient- overall a pleasure to deal with.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Lexus of Watertown was very efficient and easy to work

Reviewed by bmurphyFebruary 02, 2026

Lexus of Watertown was very efficient and easy to work with. Our salesman, John Barstow was very professional and knowledgeable. He went out of his way to make picking up our new Lexus GX550 automobile and enjoyable experience! 5 Stars!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Enjoy your new Lexus GX 550! We are happy to hear John and the team made the experience so seamless. Thank you from all of us at Lexus of Watertown!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Thanks Mr Steve you really do go above and beyond will

Reviewed by mugishaparker2February 01, 2026

Thanks Mr Steve you really do go above and beyond will definitely continue doing business with you and I will recommend others to do business with you

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We’re thrilled to hear that you had such a positive experience with Steve! Thank you for choosing Lexus of Watertown and for your recommendations. See you next time!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Lexus of Watertown

When you shop with us you'll do so in complete comfort. The majority of our inventory is indoors in our well-lit showroom which makes it simple to select your ideal new Lexus any time of year. And what an inventory it is! We're proud to offer one of the largest selections of new and L/Certified Lexus models you'll find on the East Coast as well as a vast selection of imports and domestics many of which are priced under $15000. We also just opened a nail salon and it is complimentary with every Service! Our seasoned and exceptionally kind sales associates are highly trained making them the perfect resource for any questions you may have!

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