330 Arsenal St
Watertown, MA 02472

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Sales: 888-725-4858

Used Cars: 888-369-4362

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Lexus of Watertown

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

3231 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Alec’s assistance in our Lexus purchase experience was

Reviewed by Elinor from LowellDecember 12, 2025

Alec’s assistance in our Lexus purchase experience was great! Polite, knowledgeable, friendly, and generous with his time. Lexus- you are lucky to have him on your staff!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Elinor, we are so grateful for your kind words about Alec! We'll pass along your compliments to him. Thank you for trusting Lexus of Watertown with your business. Congrats on your new ride!

Overall Facilities N/A

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Buying Process N/A

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Maximum rating = 5

5.0 (out of 5)

I had an excellent experience working with Kevin at Lexus

Reviewed by Jgallo1621December 12, 2025

I had an excellent experience working with Kevin at Lexus of Watertown. He was transparent throughout the process, answered all my questions clearly, and helped me find the best option without any pressure or upselling.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing your experience with Kevin at Lexus of Watertown. We're happy to hear he was transparent, informative, and low-pressure throughout the process. Happy driving!

Overall Experience 5

Customer Service N/A

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Maximum rating = 5

5.0 (out of 5)

Another flawless transaction w Ussa’s help!

Reviewed by IgorDecember 12, 2025

Another flawless transaction w Ussa’s help! He’s made it hard to go to another dealership highly recommend!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing your feedback, Igor! We’re glad to hear Ussa continuously earns your business. Your recommendation means a lot, and we'll see you next time at Lexus of Watertown!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

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Maximum rating = 5

About Lexus of Watertown

When you shop with us you'll do so in complete comfort. The majority of our inventory is indoors in our well-lit showroom which makes it simple to select your ideal new Lexus any time of year. And what an inventory it is! We're proud to offer one of the largest selections of new and L/Certified Lexus models you'll find on the East Coast as well as a vast selection of imports and domestics many of which are priced under $15000. We also just opened a nail salon and it is complimentary with every Service! Our seasoned and exceptionally kind sales associates are highly trained making them the perfect resource for any questions you may have!

Ready to buy? Get a price quote before visiting the dealership.

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