Lexus of Watertown in Watertown including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

330 Arsenal St
Watertown, MA 02472

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Sales: 888-725-4858

Used Cars: 888-726-1611

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Lexus of Watertown

Overall Rating:

5 (out of 5)

98% recommend this dealer

2632 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very impressed with the service we received at Lexus of

Reviewed by Annie PMay 26, 2023

Very impressed with the service we received at Lexus of Watertown. Highly recommend, you won’t be sorry you went!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Annie, we're so glad to hear that we've impressed you with the service you received from Lexus of Watertown. Thank you for choosing our dealership and taking the time to share your feedback. We hope to see you again down the road!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Exceptional Service!!!

Reviewed by Annie P. from Old Orchard Beach, MEMay 26, 2023

My husband & I were very impressed with the exceptional service we received at Lexus of Watertown in MA. Our sales person was extremely helpful. I would recommend him to anyone I know looking for a Lexus.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for the review, Annie! We are so glad to hear that you had a successful purchase experience working with the Lexus of Watertown team. Drive safely, and we hope to see you again down the road!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Wonderful Leasing Experience - Easy and Painless

Reviewed by Eric G from Needham, MAMay 19, 2023

I worked with Leon Barnes at Lexus of Watertown. It was an absolute pleasures dealing with him and the dealership -- a quick, easy and painless process. Leon was very responsive and a true class act. Highly recommend all around.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Eric, your feedback is incredibly appreciated! We're so happy to hear that working with Leon and the team at Lexus of Watertown was a quick and easy process. Thank you for sharing your experience with us and for highly recommending our dealership. We hope to have the chance to work with you again in the future!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Lexus of Watertown

When you shop with us you'll do so in complete comfort. The majority of our inventory is indoors in our well-lit showroom which makes it simple to select your ideal new Lexus any time of year. And what an inventory it is! We're proud to offer one of the largest selections of new and L/Certified Lexus models you'll find on the East Coast as well as a vast selection of imports and domestics many of which are priced under $15000. We also just opened a nail salon and it is complimentary with every Service! Our seasoned and exceptionally kind sales associates are highly trained making them the perfect resource for any questions you may have!

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