Ira Lexus in Danvers including address, phone, dealer reviews, directions, a map, inventory and more

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101 Andover St
Danvers, MA 01923

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Sales: 978-767-9127

Used Cars: 978-767-9424

Hours Toggle

Sales Department

Sun 11:30am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 4:00pm

Reviews of Ira Lexus

Overall Rating:

4.8 (out of 5)

93% recommend this dealer

789 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very pleasant staff

Reviewed by Deborah from Middleton maMay 25, 2022

Great service. Staff is always accommodating and friendly. Love that you wash car as well Been going to Ira Lexus Danvers for years Thank you

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

great dealership service

Reviewed by stanley E from medford, maMay 24, 2022

always exceed expectations, are courteous and informative. explained clearly what was goingvto be done and the cost. would never go elsewhere to service my car

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Exceeded my Expectations

Reviewed by Kent from Andover, MAMay 19, 2022

Outstanding service. When my Nav, maps, backup camera, windows, and side view mirrors stopped working on my GX470, I feared the worst: could have been an $8K repair. Got a call from my service advisor, Mark, and got glorious news. Their estimated time to diagnose the issue was 2 hours, not the 3 they told me to expect. And all electrical issues were completely resolved by replacing a blown fuse. The vehicle was done, washed, and ready quickly. We were treated great by everyone, and were happy to have all issues fixed for the minimal cost of a fuse. Highly recommended.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you, Kent for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Ira Lexus

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back. Also BUY or TRADE your car through our AcceleRide program. Visit our website for more info!

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