A member of the Cars.com family
A member of the Cars.com family
2505 Prosperity Terrace
Silver Spring, MD 20904
Sales: 301-830-5979
Used Cars: 301-658-7902
Sales Department
| Sun | 12:00pm – 5:00pm |
| Mon | 9:00am – 9:30pm |
| Tue | 9:00am – 9:30pm |
| Wed | 9:00am – 9:30pm |
| Thu | 9:00am – 9:30pm |
| Fri | 9:00am – 9:30pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 9:00pm |
| Tue | 7:00am – 9:00pm |
| Wed | 7:00am – 9:00pm |
| Thu | 7:00am – 9:00pm |
| Fri | 7:00am – 9:00pm |
| Sat | 8:00am – 6:00pm |
See all dealerships near Silver Spring, MD that carry Lexus
Overall Rating:
4.8 (out of 5)
96% recommend this dealer
1706 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
My salesman, Jose Guerra, was excellent.
My salesman, Jose Guerra, was excellent. We were looking to purchase the NX450h+ plug-in hybrid. They are in short supply, and I thought we would;d be waiting months given the short supply and the fact that the dealerships do not keep a central waiting list; each customer is somewhat dependent upon the salesperson reacting quickly when an allotment comes in. To my great surprise and delight, the dealership got an allotment just three days after I spoke with Jose, and he sickly contacted me. We were able to get the car within a month of my first contact with the dealership, with the colors and features we wanted. Throughout the process, including through delivery and follow-up after delivery, Jose has been responsive to all requests, knowledgeable and pleasant to work with. Admittedly, this was an easy sale/transaction for the dealership (not a whole lot of negotiating on these cars in this market at this time), but I had many questions pertaining to the features of the car, the electric motors, tax credits, etc., and Jose was a pleasure to deal with throughout.
Dealer Response
We are so happy that Jose made your recent purchasing process exceptional all the way to the end! It's great to hear he was able to help you secure the vehicle you wanted. Thank you for stopping by to share this experience, and we hope you let us know if you have any other questions. All of us at DARCARS Lexus of Silver Spring hope you love your new ride!
Maximum rating = 5
This was the worst experience of my life.
This was the worst experience of my life. I had to do the title and paper work at the MVA myself I was lied to multiple times and pay money out of my pocket . The dealer got paid for this service but I did the work>
Dealer Response
We’re disappointed to read this. We strive to deliver the best service possible to every one of our customers and when we fall short of that goal we try to do everything we can to resolve the issue. If you’re open to discussing this further, please call us at 800-327-2277 or email us at customerrelations@darcars.com.
Maximum rating = 5
Super smooth transaction from start to finish!
Super smooth transaction from start to finish! Thanks Sam, Ann and Joel! Go DARCARS Lexus!
Dealer Response
Thank you for the great review. We're happy to hear that you had a smooth visit and purchase here at DARCARS Lexus of Silver Spring! We'll let Sam, Ann, and Joel know that you say thanks.
Maximum rating = 5
Hello and welcome to Lexus of Silver Spring! Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back.
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