DARCARS Lexus Of Silver Spring in Silver Spring including address, phone, dealer reviews, directions, a map, inventory and more

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2505 Prosperity Terrace
Silver Spring, MD 20904

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Sales: 301-830-5979

Used Cars: 301-658-7902

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:30pm
Tue 9:00am – 9:30pm
Wed 9:00am – 9:30pm
Thu 9:00am – 9:30pm
Fri 9:00am – 9:30pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 9:00pm
Tue 7:00am – 9:00pm
Wed 7:00am – 9:00pm
Thu 7:00am – 9:00pm
Fri 7:00am – 9:00pm
Sat 8:00am – 6:00pm

Reviews of DARCARS Lexus Of Silver Spring

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

1706 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My salesman, Jose Guerra, was excellent.

Reviewed by mattregan62July 15, 2022

My salesman, Jose Guerra, was excellent. We were looking to purchase the NX450h+ plug-in hybrid. They are in short supply, and I thought we would;d be waiting months given the short supply and the fact that the dealerships do not keep a central waiting list; each customer is somewhat dependent upon the salesperson reacting quickly when an allotment comes in. To my great surprise and delight, the dealership got an allotment just three days after I spoke with Jose, and he sickly contacted me. We were able to get the car within a month of my first contact with the dealership, with the colors and features we wanted. Throughout the process, including through delivery and follow-up after delivery, Jose has been responsive to all requests, knowledgeable and pleasant to work with. Admittedly, this was an easy sale/transaction for the dealership (not a whole lot of negotiating on these cars in this market at this time), but I had many questions pertaining to the features of the car, the electric motors, tax credits, etc., and Jose was a pleasure to deal with throughout.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We are so happy that Jose made your recent purchasing process exceptional all the way to the end! It's great to hear he was able to help you secure the vehicle you wanted. Thank you for stopping by to share this experience, and we hope you let us know if you have any other questions. All of us at DARCARS Lexus of Silver Spring hope you love your new ride!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This was the worst experience of my life.

Reviewed by rshield1July 07, 2022

This was the worst experience of my life. I had to do the title and paper work at the MVA myself I was lied to multiple times and pay money out of my pocket . The dealer got paid for this service but I did the work>

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We’re disappointed to read this. We strive to deliver the best service possible to every one of our customers and when we fall short of that goal we try to do everything we can to resolve the issue. If you’re open to discussing this further, please call us at 800-327-2277 or email us at customerrelations@darcars.com.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Super smooth transaction from start to finish!

Reviewed by Jersey EdJuly 05, 2022

Super smooth transaction from start to finish! Thanks Sam, Ann and Joel! Go DARCARS Lexus!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the great review. We're happy to hear that you had a smooth visit and purchase here at DARCARS Lexus of Silver Spring! We'll let Sam, Ann, and Joel know that you say thanks.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About DARCARS Lexus Of Silver Spring

Hello and welcome to Lexus of Silver Spring! Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back.

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