11311 Reisterstown Rd
Owings Mills, MD 21117

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Sales: 410-774-4695

Used Cars: 410-774-5462

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Len Stoler Lexus

Overall Rating:

4.8 (out of 5)

92% recommend this dealer

431 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Service Department people rude and demeaning to

Reviewed by NonoNovember 04, 2025

Service Department people rude and demeaning to customers. Unhelpful discourteos misogynistic ageist. Suggest consumers avoid

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Tim Queen is your man if you want to purchase or lease a

Reviewed by Afua Owusu from Ellicott CityDecember 24, 2024

Tim Queen is your man if you want to purchase or lease a vehicle. He is just great! Compared to my last purchase of my current vehicle from another state tmy experience with Tim yesterday was phenomenal. He was very kind and patient and took his time to explain the different stages and processes of vehicle purchase, showed me the different vehicles they had that suited my preference, took me out on a test drive and really helped me gain perspective on getting the right vehicle to suit my lifestyle. After meeting him for the first time yesterday and spending some valuable time discussing the best options available to me I feel very confident that I can make a well informed decision on my next vehicle purchase! Thanks Tim and Merry Christmas! I will see you after the holidays

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Since I bought my last three cars factory-direct, I was

Reviewed by TonyMAugust 29, 2024

Since I bought my last three cars factory-direct, I was hoping my experience venturing back into a dealership after 20 years wouldn't be too bad. Not only was it not bad, it was a very pleasant and stress-free experience at Len Stoler Lexus. I give most of the credit to our sales associate, Darmon Smalls. I was in contact with 4 area dealers zeroing in on the car and price. Darmon was, by far, the most responsive and professional. The others went radio silent after just a week. Darmon and the Stoler team didn't pressure us and were courteous and respectful. The best part is that we got the car we wanted at an amazing price! Thank you Darmon, Dolair Alali, Jesse Cameron and Phyllis Roosevelt for an amazing experience.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Len Stoler Lexus

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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