15501 FREDERICK ROAD
Derwood, MD 20855

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Sales: 877-753-6378

Used Cars: 301-861-4274

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 7:00pm

Reviews of Ourisman Lexus

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

2706 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had a great experience.

Reviewed by BonnieJanuary 15, 2026

I had a great experience. Justin was wonderful. They did the recall work and also washed my car and found my lost gloves. After the service, I had a question for Justin and he called me back and clearly explained the answer to my question.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Bonnie, it's awesome to hear Justin went above and beyond for you at Ourisman Lexus of Rockville, Inc.! We’re happy everything from the recall work to the car wash was spot on. See you next time!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Respectful, polite, did the check-up in estimated time,

Reviewed by CaroleJanuary 15, 2026

Respectful, polite, did the check-up in estimated time, clean & pleasant waiting area. Answered questions politely

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Carole, ensuring our customers feel respected and comfortable is our priority! We're happy that you had such a seamless service experience. Thank you for choosing Ourisman Lexus of Rockville!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I recently visited the Ourisman Lexus service department.

Reviewed by johnmnelson811January 15, 2026

I recently visited the Ourisman Lexus service department. Initially, I went to the dealership without an appointment. The purpose of my visit was to evaluate potential damage to the front end of my Lexus. Since i was informed it would be a 2-hour wait to look at my car, I scheduled an appointment for the following day. Scheduling an appointment was easy. My interactions with the service representatives on both occasions was positive. However, I worked with Omar the second time I visited. Omar ensured that my vehicle was evaluated in a timely manner. After the car was evaluated, he informed me that there was no damage to my car. I am very happy that the Ourisman Lexus service department took the time to evaluate my car, provided professional service, and did so with a positive attitude. I am grateful to Omar for providing the assistance I needed at the time.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

John, we're glad Omar and our team provided you with prompt and professional service at Ourisman Lexus of Rockville. Thank you for choosing us and for sharing your positive experience. See you next time!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ourisman Lexus

Ourisman Lexus of Rockville in Rockville MD is proud to be an automotive leader in our area. Since opening our doors Ourisman Lexus of Rockville has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible.

If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle we will provide assistance to help you find financing options that fit your needs!

Ready to buy? Get a price quote before visiting the dealership.

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