Ourisman Lexus

Thank you much Michael Coffman and the Lexus Team for a seamless and enjoyable buying experience!! It will definitely be a December to Remember this year!

★★★★★ Best Car-Buying Experience of My Life – Tony Rincon, Owen Stepp, and James Wang are absolute legends at Lexus of Rockville From the very first inquiry to driving home in our gorgeous 2021 Black Onyx LX 570 with my wife and kids, including our 9-month-old baby, the entire team at Lexus of Rockville made this the smoothest, most transparent, and genuinely enjoyable purchase I’ve ever had — and we’ve bought a lot of vehicles. Tony Rincon is hands-down the best salesperson I’ve ever worked with. Zero pressure, lightning-fast responses even over Thanksgiving week, detailed photos and videos every time I asked, and he treated my family (including the baby) like his own. Tony never “sold” me — he just helped me fall in love with the perfect Lexus. Owen Stepp, the Sales Director, went so far above and beyond it’s almost unbelievable. He personally reworked numbers multiple times (including the day before Thanksgiving), honored every promise, and delivered the strongest trade-in I’ve ever received on my 2024 4Runner — thousands above every published value. Owen’s integrity and willingness to make the deal perfect turned what could have been a negotiation into a true partnership. James Wang in Finance was the perfect closer — completely transparent, no high-pressure add-ons, walked me through every single line item with patience and clarity, and made the paperwork painless while I held the baby. In an industry that can feel stressful, Tony, Owen, James, and the whole Ourisman Lexus of Rockville team turned it into one of the happiest memories we have. As a 100 % disabled veteran with a young family, the respect, kindness, and honesty they showed us meant the world. If you’re anywhere in Maryland (or willing to make the drive), ask for Tony Rincon, Owen Stepp, and James Wang. You will not find a better team or a better experience anywhere. We absolutely love our “new-to-us” LX 570 and we’re already looking forward to our next purchase with these guys. Thank you, Tony, Owen, and James — you have customers for life! Happy Thanksgiving. Francisco, Mrs. Gonzalez, kids & baby Lexington Park, MD

I recently ordered my Lexus GX 550 OT+, and working with Omar made the entire experience exceptional from start to finish. From the moment I walked into the dealership, Omar was welcoming, patient, and incredibly knowledgeable. He took the time to understand exactly what I was looking for, walked me through every option without any pressure, and made sure I felt confident in every decision. Throughout the ordering process, his communication was flawless. He was always quick to update me, answer my questions, and keep me informed about timelines and details. His professionalism and genuine care for his customers truly set him apart. When my GX arrived, Omar made the delivery experience just as memorable. He went above and beyond to ensure everything was perfect and that I felt comfortable with all the features before driving off. He turned what could have been a stressful process into an enjoyable and exciting one. I absolutely love my new GX, and I’m grateful for the outstanding service he provided!