8811 Veterans Memorial Blvd
Metairie, LA 70003

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Lexus of New Orleans

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

1036 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We drove from Baton Rouge solely because of the

Reviewed by Lauren Johnson from Baton Rouge, LaOctober 28, 2025

We drove from Baton Rouge solely because of the exceptional customer service we received from our salesman, Bo Williams. We had a lot of questions, and Bo patiently took his time to address all of them. We absolutely love our new Lexus TX and highly recommend this dealership because of the excellent service we received.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you so much for sharing your experience and for making the trip from Baton Rouge to visit us. We're delighted to hear that Bo provided the attentive and knowledgeable service you were looking for, and that you’re enjoying your new Lexus TX. Your recommendation means a great deal to our team.

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Maximum rating = 5

5.0 (out of 5)

As always, Ron Howard explains the process and the

Reviewed by Brandon from New Orleans October 14, 2025

As always, Ron Howard explains the process and the reasons why certain repairs are required. It is a standard at the dealership. In these times, trust is a rarity. Keep up the great work

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for sharing your positive experience and recognizing Ron’s dedication to clear communication. It’s wonderful to know that trust and transparency continue to stand out during your visits. Your feedback is truly appreciated.

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Maximum rating = 5

5.0 (out of 5)

Great experience with Jonathan Rodriguez.

Reviewed by LoriemhoytSeptember 30, 2025

Great experience with Jonathan Rodriguez. Easy process and exactly what I wanted. He will take care of you.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing your positive experience and highlighting Jonathan’s efforts. It’s wonderful to hear that the process was smooth and met your expectations. Your feedback is truly appreciated.

Overall Experience 5

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Maximum rating = 5

About Lexus of New Orleans

Stop in to Lexus of New Orleans!

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back. Stop by for a test drive or shop our inventory online.
www.lexusneworleans.com

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