Lexus of Shreveport-Bossier City in Bossier City including address, phone, dealer reviews, directions, a map, inventory and more

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2901 Benton Rd.
Bossier City, LA 71111

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Lexus of Shreveport-Bossier City

Overall Rating:

4.6 (out of 5)

83% recommend this dealer

6 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Check Your Vehicle Before You Leave

Reviewed by Barwic DemossSeptember 20, 2017

I usually don't write reviews, as I know things happen and I just brush it off. Not this time. Let me first say the service people up front a great. Friendly, helpful, and very courteous. I would got back to them in a heart beat. Now once it leaves their hands is where the problems start, the actual service mechanics. My wife and I purchased a lexus convertible for our 'play' car as we enter retirement years. There were a few things to take care of and only wanted the lexus dealership to do them.....minor things. The first visit went well, except when I got it home I found grease smeared all over the drivers side door on the leather. Ok, I cleaned it up..... not a big deal, but they should be more careful. The next week I took it in for some fluid changes and when I picked it up, I notices a long trail of some kind of fluid from the rear window brake light, all the way down the trunk to the taillight. I wiped it with my finger and figured is was coffee or the like and would wash it off when I go home. Well it was several days before I remembered, and it was still there after I washed it off. Had to get some rubbing compound to get it to fade. Its still a lttle visible, cause I know where it is. But this should not have happened. I was so upset with them. Anyway, I will think twice before going back.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 4

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

4.8 (out of 5)

Trayeason

Reviewed by Tommy Ray Eason from CoushattaJuly 29, 2016

Great people. Knowledgeable and helpful. Met all of our expectations and more

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 4

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

4.8 (out of 5)

See Jimmy Smith for your Lexus!

Reviewed by New Orleans Gal from New Orleans,LAJune 03, 2016

My entire experience with this dealership was perfect thanks to Jimmy and the staff. Jimmy is kind,patient,and knowledgeable.He does not make you feel pressured or rushed.He takes his time listening carefully to all your questions and gets the correct answers.Jimmy interacts with you as a real person not as a customer!Thank again,Jimmy!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 4

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Lexus of Shreveport-Bossier City

At Lexus of Shreveport, it’s our mission to provide the drivers of Bossier City, LA and surrounding locations with prestigious, luxury cars, SUVs & Hybrid Vehicles from Lexus. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exacting expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer in Bossier City, we go above and beyond to implement our expertise and experience to assist your every need.

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