Lexus of Louisville in Louisville including address, phone, dealer reviews, directions, a map, inventory and more

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2400 Blankenbaker Pkwy
Louisville, KY 40299

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Sales: 877-252-2846

Used Cars: 877-251-4298

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 4:00pm

Reviews of Lexus of Louisville

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

134 out of 142 people said they would recommend this dealer

1 (out of 5)

Horrible!!! Please read

Reviewed by A in West VirginiaJuly 15, 2020

Horrible and horrible!!! First started with sales lying to me about down payment to put down on new car and said it couldn’t be done, but went to another Lexus dealership that same day and put 7000 less down and interested rate went from 5.8 to a 5.1 from the same financial institution that supposedly said they couldn’t do anything!!!! Next is don’t any of you trust your car with there service department as they have no reguards to how they take care of your car by putting it up on the car racks and lifting it up.. Had my 1 month 3 week 52000 vehicle damage on both sides of the side skirts and underneath due to there carelessness!! Apparently according to the service advisor this had been recently a problem!!! Really Lexus?? Suppose to be higher standard.. If you still take your car there, make sure u get it back and look all 4 corners of the underneath of your vehicle, cause more and likely you will see damage on the lower moldings due to improper placement of the lift racks being placed under the car!! Never again

Customer Service 3

Buying Process 1

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Great experience.

Reviewed by M Moore in Owensboro, kyJune 24, 2020

have purchased many cars but this was the best experience that I have had. . The entire transaction was online. Since I could not come to Louisville they drove the car to Owensboro, brought the paperwork and it was all completed in 20 minutes. They gave me the price I wanted and did everything they could to ensure I had a good experience. They are even going to come back to Owensboro to add the accessories that I wanted that had to be ordered. The car of course is such a great car. Thank you Brian Bean.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Awesome first luxury car buying experience!

Reviewed by Angela in Chicago, ILDecember 13, 2016

Working with Lexus of Louisville made our first luxury car buying experience a breeze! We first test drove the NX 200t with Bill who was very knowledgeable about Lexus and the vehicle we drove. He was very fun and easy to work through the entire process, from the start until we drove off in our gorgeous new car. We also had the pleasure of working with other members of the sales team (Matt, Eliot, Simon, and Adam) that went above and beyond to make sure we got the best deal and had a smooth experience from turning in our old BMW to purchasing a brand new Lexus. After purchasing the car and anxiously waiting to leave the dealership, we worked with Cheryl (technical expert) who did a technical run through of the entire vehicle and gave us great tips! We are so happy to be a part of the Lexus family with our 2017 NX 200t and are grateful to work with such a friendly, high class team at Lexus of Louisville. The service and experience we had was superb! Not to mention, the facility they have is beautiful as well! We can’t wait to be back in 2 years to buy our second Lexus from this team! - Angela and Ryan

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Lexus of Louisville

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange to finance, we are committed to providing a Lexus experience that keeps you coming back.

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