2400 Blankenbaker Pkwy
Louisville, KY 40299

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Sales: 877-252-2846

Used Cars: 877-251-4298

Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Lexus of Louisville

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

1081 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Definitely the best.

Reviewed by durkdavidsonDecember 12, 2025

Definitely the best. Have had nothing but positive interactions every time we visit weather it’s service or buying new vehicle. Always treated like family.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Service took much longer than promised and is overpriced

Reviewed by AhackmillerNovember 30, 2025

Service took much longer than promised and is overpriced compared to competitors. Mechanics should stay off cell phone and maybe service would be faster and cheaper.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Just bought a 2026 RX350h and had an excellent no

Reviewed by williamdennishookNovember 24, 2025

Just bought a 2026 RX350h and had an excellent no pressure experience. Bailey is the best Sales Rep that I’ve ever had the pleasure of working with. She is delightful! She even went out of her way to help me get the garage door opener in my new Rx350h to work at my house. I have been buying cars for 57 years and Lexus of Louisville is by far the best dealt I have experienced. I just bought my third car from Lexus of Louisville and would never consider going to another dealer. Their service department is superb as well. Check them out and see for yourself. Don’t forget to ask for Bailey.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Lexus of Louisville

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange to finance we are committed to providing a Lexus experience that keeps you coming back.

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