2121 NW 100th St
Clive, IA 50325
Sales: 866-800-7438
Used Cars: 866-776-8977
Sales Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | Closed |
See all dealerships near Clive, IA that carry Chevrolet, Cadillac, Lexus, INFINITI, Volvo, MINI, Jaguar, Land Rover
Overall Rating:
4.6 (out of 5)
95% recommend this dealer
2006 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
first, they said that they want to sell the car locally,
first, they said that they want to sell the car locally, made me wait on the the line and made me feel that i was bothering them. then after a 10 minute hold, they said that car was sold without further details given. i was ready to buy... why bother advertising on a national site?
Dealer Response
We're sorry to read about your experience, Stefan. It's never our intention to make anyone feel like they are a bother, and we apologize if that was the case here. We understand how frustrating it can be when you're ready to buy but encounter such issues. If you'd like, please reach out so we can discuss this further and hopefully rectify the situation for future interactions. Thank you, Chris Ruggeri - New & Used Car Manager - 515-253-9600
Maximum rating = 5
Shop Here
Todd Lee (Sales), Clay (Finance) both really made my entire dealership experience hassle free. Willis Auto was great when I had my Cadillac; switching over to buying a Lexus has started on the same level. Very nice. Even the overall vibe of this place stands apart from all the other dealers. A level of professionalism that other dealers are missing. Highly recommend Willis Auto.
Dealer Response
Hello Dale, we're happy you found our staff to be so supportive during your experience here at Willis Infiniti. We are always more than happy to assist you if anything else comes up. Take care!
Maximum rating = 5
Broken Promises
This would have been my third Willis Cadillac purchace. I will not return due to an unfortunate series of incidents that occurred through a two-month long ordeal. My wife and I began our test drives in July 2023. Upon our decision to purchase, we sat down with a very nice professional sales person named Melanie to negotiate the terms of the sale. As we were preparing the paperwork, I watched a female Willis guest enter our chosen vehicle and drove off. Several minutes passed as we continued to negotiate. Then Melanie left the table and came back 20 minutes later with a manager to tell us the vehicle was just purchased. Melanie appeared upset and the manager was embarrassed. My wife and I were promised to get the first available vehicle of similar kind and quality. We gave ample time for Willis to fulfil its promise. After two months of me lowering my preferences for color, interiors and even models, we received no satisfaction from Willis. The coined response to my phone calls was, "There is low inventory out there." We have since purchased the car of our dreams elsewhere.
Dealer Response
Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing to give us another chance, please reach out to Matt Sokolowski our Chief Operations Officer at 800-373-1836 to speak to our manager directly.
Maximum rating = 5
Thank you for visiting us online at Willis Automotive. We hope our virtual dealership will help you become better acquainted with our dealership our lineup of quality luxury vehicles and with the many services we provide. Here at Willis Automotive we carry new Cadillac INFINITI Lexus Land Rover Jaguar MINI and Volvo. We also carry over 375 pre-owned vehicles starting around $4000. We strive everyday to treat each customer as we would treat a guest in our own home. When you visit any of our departments you will be treated in a courteous manner by people whose primary goal is to serve your needs.
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