Lexus of Arlington

Lexus New Car Dealership in Palatine, IL

1510 W Dundee Rd
Palatine, IL 60074

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Sales: 219-516-6384

Used Cars: 219-516-6384

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 9:00pm
Tue 7:00am – 9:00pm
Wed 7:00am – 9:00pm
Thu 7:00am – 9:00pm
Fri 7:00am – 9:00pm
Sat 8:00am – 5:00pm
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Reviews of Lexus of Arlington

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

4112 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Alex facilitated the sale by providing relevant

Reviewed by reddybuffaloJanuary 15, 2026

Alex facilitated the sale by providing relevant information about the Lexus Nx and that made the decision easy. Overall pleased without much upselling.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thanks for your feedback on your recent visit to Lexus of Arlington. It's great to hear that we were able to assist you and that you had such a positive experience.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Always dealing with the same advisor Haresh.

Reviewed by Roman Shaakov from Northbrook, IllinoisJanuary 13, 2026

Always dealing with the same advisor Haresh. He?s been taken care of my car since day one. My previous cars include names like Land Rover ((Range Rover), Lincoln(Town car), Cadillac, and few more on the higher end. None of the services match the one I receive at Lexus in Arlington Heights.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

HARESH is great.

Reviewed by Patricia Costigan from Crystal lake, ILJanuary 09, 2026

HARESH is great. Informed me of everything- even costs. No surprises. Explained everything that was being done and what to expect next time. Easy peasy.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Lexus of Arlington

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation

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Want more details on Lexus vehicles?

Lexus

ES 300h, ES 350, GX 550, IS 300, IS 350, NX 250, NX 350, NX 350h, RX 350, TX 350
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