8300 W 159th St
Orland Park, IL 60462
Sales: 708-963-1580
Used Cars: 708-963-1734
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Orland Park, IL that carry Lexus
Overall Rating:
4.6 (out of 5)
95% recommend this dealer
2714 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Took my GX in for an alignment on Saturday, must of been
Took my GX in for an alignment on Saturday, must of been my first mistake. Picked the vehicle up and it had a worse pull than when I dropped it off. There is no way the technician test drove this vehicle when they were finished. This is from either negligence or incompetence. Took it back Monday morning at 8am, and dropped it off to be fixed. No offer of a ride or loaner, had to have my wife and six year old come out in the cold because of Lexus of Orland's incompetence. Requested that the service writer or service manager give me a call. At 3pm i finally called to check the status as I heard from no one at the dealership and I am now two days without my car for some basic maintenance. Left on hold for 20 minutes while they try to find my car. Told the service writer will call shortly when they are all finished. Another half hour goes by. No explanation or apology offered for the inconvenience. And now, there is a cut in the leather of my center console. Steer clear of this mess of dealership. Not only did they not fix my car they also damaged it.
Maximum rating = 5
Every experience that I have at Lexus of Orland is
Every experience that I have at Lexus of Orland is phenomenal. From Sales to Service - everyone is kind, knowledgeable, and goes the extra mile. Special shout outs to Alex A, Dave C, Chris K, Efren, Mareia, and Luis. You all are the best!
Maximum rating = 5
I went in looking for a car to lease.
I went in looking for a car to lease. Spoke with Sabreen (sales associate) and she found me a car within my budget. Sat down went over numbers and I put a deposit to hold the vehicle that was coming in.Sabreen calls me to tell me the vehicle is in early. I go see the vehicle and it’s not the vehicle I put my deposit down for. I put a deposit down for a 2025 and the vehicle they are trying to sell me is a 2024. The manager Junior also tells me the Spec sheet printed for me is wrong and the paper says 2025 but it suppose to say 2024. This place is a fraud! Please don’t trust them. Make sure you get copies of everything you sign and anything they are trying to sell you. Junior the sales manager is the wordy sales manager I have ever encountered! Terrible customer service. He won’t provide me with the paper they had me sign for the agreement made and told me to stop calling the dealership! He needs to be fired and go back to Toyota! Spec sheet that Sabreen printed for me is attached to this review, this is the car I put a deposit on and they tried to give me a 2024 and say the spec sheet was incorrect
Maximum rating = 5
Lexus of Orland started as a charter dealer in 1989. Our family owned dealership continues to thrive on referrals and repeat customers. Over the past 20 years we have been very proud to serve our customers from point of purchase throughout the entire ownership experience. All Lexus of Orland family members have come to enjoy and expect top quality; that's why over 75% of our customers come back to purchase another Lexus.
Nothing is more important to Lexus of Orland than our customers and your happiness is truly our pleasure!
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