2480 Aurora Ave
Naperville, IL 60540

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Sales: 630-931-8247

Used Cars: 630-931-8016

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 7:00pm
Tue 10:00am – 7:00pm
Wed 10:00am – 7:00pm
Thu 10:00am – 7:00pm
Fri 10:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Lexus of Naperville

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

1333 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Michael patiently and completely explained the features

Reviewed by Marcia & LeighJanuary 15, 2026

Michael patiently and completely explained the features of the Lexus NX 450h+ that perplexed us. We had found the user manual to be extremely wordy and difficult to follow. We now understand several of the car's features in an easy to remember and use fashion. Examples: Automatic parking. How to "park" the windshield wipers in the UP position (for snow and ice removal). The trade-off of using AUTO settings for EV/HV mode; climate control; and lighting compared with manual management. It was a patient and competent teacher.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

What a wonderful experience!

Reviewed by kathydstJanuary 09, 2026

What a wonderful experience! It exceeded expectations! Michael Comer deserves a raise! He was knowledgeable, patient and considerate.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very professional and very helpful.

Reviewed by Gary Schmitt from Pleasant Hill, Iowa December 01, 2025

Very professional and very helpful. Dylan was great as was Dan . Loved the warm cookies

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Lexus of Naperville

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back.

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  • No cost, no-hassle negotiation
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