Lexus Of Highland Park in Highland Park including address, phone, dealer reviews, directions, a map, inventory and more

3040 Skokie Valley Rd
Highland Park, IL 60035

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Sales: 847-432-1900

Used Cars: 847-432-1900

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 6:00am – 6:00pm
Tue 6:00am – 6:00pm
Wed 6:00am – 6:00pm
Thu 6:00am – 6:00pm
Fri 6:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Lexus Of Highland Park

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Do not buy car from this dealer over the internet

Reviewed by Jeff from Toledo ohioAugust 30, 2023

Bought a high priced car over the internet when I took delivery I discovered check engine light on along with some minor shroud damage and a half full gas tank. Attempted to get resolution but dealer just blew me off. Apparently once they get your money then they move on to the next victim. Do not buy over the internet from this dealer. Buyer be aware.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 2

Buying Process 2

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

We purchased a 2018 used vehicle and we’re given only 1

Reviewed by karen01542December 14, 2022

We purchased a 2018 used vehicle and we’re given only 1 key fob. I have called numerous times to ask the sales person, David Kay, and have tried to speak with a manger with no response. The cost to get another key fob is $500. Besides this issue, there were other problems we had with the vehicle which took over 1 month to correct. I wouldn’t recommend this place to purchase a car. It’s not the customer service that we have been use to from other dealerships.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Bait and switch fraudulent practices - Quoted a

Reviewed by wil walkerOctober 01, 2022

Bait and switch fraudulent practices - Quoted a price/monthly payment for a car and accepted my deposit to place an order for a 2022 Lexus NX. Once the car was delivered to the dealership, got a text that the monthly payment would be going up due to changes in Lexus corporate incentives. Salesperson sent a text saying "this is not our dealerships fault." Well sadly I'll never own a Lexus again.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Lexus Of Highland Park

WELCOME TO LEXUS OF HIGHLAND PARK.

Where our guests are as special as our cars. We invite you to come to Lexus of Highland Park and engage in the Lexus experience.

Whether you come in to drive a new or Certified Pre-Owned Lexus or get help with financing leasing or service you will see how Lexus of Highland Park gives you the service you deserve. Lexus ownership is like nothing else. Come experience it today.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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