4025 Jonesboro Rd
Union City, GA 30291

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Sales: 844-770-2228

Used Cars: 844-770-2228

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 2:00pm

Reviews of Butler Lexus of South Atlanta

Overall Rating:

2.8 (out of 5)

37% recommend this dealer

49 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I have multiple Lexus cars and by far, this particular

Reviewed by Jazzy KemOctober 24, 2025

I have multiple Lexus cars and by far, this particular Lexus dealership has the worst customer service I have ever seen in a company this reputable. My mother bought her Lexus 2003 brand new, off the floor. I drove it to Atlanta and had some issues. Where I was staying at the time, was closer to Morrow but they wouldn't even look at the car because, LOL, it was too OLD... Craziest thing I have ever heard in my LIFE. I have a 2017 and I called to set up an appointment. The lady said they don't allow people to get loaners if it's their first time coming to them. They couldn't look at the car until Monday. They don't have this. Won't do that. All the same jargon that I heard the first time I called. I don't think these people want business and I honestly think they are scamming people to have that many rules on servicing a luxury vehicle. I don't think anyone should use them for purchasing and definitely not to get your car serviced. Wait.... Here is the best part..... I had set the appointment and then the lady said we don't do this or that... Nobody will even look at the car until this time... And when I canceled the appointment... She said... F u very much, like I didn't hear her. LOL Not thank you but F u very much. LOL I was cracking up but I still don't want anyone to use this particular Lexus company to get your car fixed. All of the other ones are so respectful and helpful and they want you to bring your car to them. Sad state of affairs that this one can't even get the car in the door because they have 2 million stipulations that keep the car from even being looked at. Beware.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Terrible dealer purchased a $12,000 bumper to bumper

Reviewed by Peter Fenton from Georgia September 27, 2025

Terrible dealer purchased a $12,000 bumper to bumper warranty that was suppose to cover ALL aspects of the vehicle it’s a constant fight to not get charged every single time I bring my vehicle here they’ve damaged my wheels damaged my dash and are just awful to work with

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Miguel was very nice and professional during buying new

Reviewed by Wen.tranFebruary 05, 2025

Miguel was very nice and professional during buying new NX250 premium for my daughter. Recommend anyone need to buy a car ask for Miguel.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Butler Lexus of South Atlanta

At BUTLER LEXUS OF SOUTH ATLANTA we take as much pride in our customer service as we do in our vehicles. When you arrive we'll go the extra mile to make sure your experience at our dealership is beyond compare.
BUTLER LEXUS OF SOUTH ATLANTA offers a car-buying experience like no other. We have a huge selection of cars SUVs and crossovers and we provide elite customer service and world-class amenities. That's the BUTLER LEXUS OF SOUTH ATLANTA difference.

Butler Lexus of South Atlanta is honored to service the residents of Atlanta and all of the surrounding areas including Union City Fairburn East Point College Park Peachtree City Fayetteville Senoia Newnan Chattahoochee Hills Palmetto Douglasville Villa Rica Mableton Austell Lithia Springs Powder Springs East Atlanta Stockbridge Morrow Forest Park Riverdale Tyrone Brooks Woolsey Columbus Hampton Griffin Mcdonough Jackson Jonesboro Lithonia LaGrange Thomaston Eufala Americus and Albany.

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