2750 Cobb Pkwy SE
Smyrna, GA 30080
Sales: 833-546-3562
Used Cars: 833-546-3580
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Smyrna, GA that carry Lexus
Overall Rating:
4.8 (out of 5)
91% recommend this dealer
901 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
My conversation with the sales manager was downright
My conversation with the sales manager was downright appalling. Everything had been moving smoothly until he got involved. His approach came across as manipulative, evasive, and aggressively sales-driven—exactly the kind of high-pressure, gimmicky behavior people associate with the worst stereotypes in sales. It felt less like a professional discussion and more like dealing with someone relying on outdated, predatory tactics. The entire interaction left a terrible impression and a deal was lost
Dealer Response
Hi, We're truly sorry to hear about your recent experience with our sales team. What you described does not reflect the level of professionalism we expect from our staff. I appreciated the opportunity to speak with you and hear your concerns directly. Your feedback is important, and we're committed to making things right. Please don’t hesitate to reach out if there's anything more we can do. Bill Waibel, General Manager Nalley Lexus Smyrna 770-428-9600
Maximum rating = 5
The service was excellent.
The service was excellent. The salesman was very knowledgeable and professional. He cared about what my needs were.
Maximum rating = 5
Philip and Jason were absolutely wonderful from the
Philip and Jason were absolutely wonderful from the beginning. When I first text they were very prompt about getting back to me they helped me with all my questions and even kept in touch with me about the car that I was going to test drive throughout the week because I was unable to get down there during the week. I got down there and the car that I was going to test drive I decided not to go with and went with a whole other car. It was such a pleasant experience and they've been so helpful every single department even down to the finance department with Demond. I'm very happy with my experience and if anybody else has the opportunity to buy from them do it don't second guess.
Maximum rating = 5
At Nalley Lexus Smyrna, we are committed to serving our customers with the same care and quality that goes into every Lexus vehicle. Whether you’re searching for a new Lexus, a pre-owned vehicle, or a certified pre-owned Lexus, our knowledgeable team is here to help you find the car of your dreams. Explore our extensive inventory featuring the latest Lexus models, including the IS, ES, NX, RX, and GX. We invite you to visit Nalley Lexus Smyrna to browse our selection and experience the innovation, luxury, and performance that define Lexus.
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