13491 Tamiami Trail N
Naples, FL 34110

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Sales: 239-366-5322

Used Cars: 239-366-5329

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Germain Lexus of Naples

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

4170 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This is our second purchase from Germain Lexus in Naples

Reviewed by bethb.naplesJanuary 01, 2026

This is our second purchase from Germain Lexus in Naples FL. Working with our sales person, Ed Pistola, is what brings back customers back to Germain! Ed is very knowledgeable, professional, friendly and most of all........ Respectful! We prefer a sales person that is straight forward and gives us our space to research and make our discission. Ed was always quick to respond to our questions as we worked through the process to select the vehicle that was best suited to our needs. Ed is one of the reasons we keep coming back to Germain!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Beth, Thank you for your continued trust and for choosing Germain Lexus of Naples again! We’re thrilled to hear that working with Ed Pistola continues to be such a positive experience. His knowledge, professionalism, responsiveness, and most importantly, respectful approach truly reflect our values. We appreciate your loyalty and look forward to assisting you for many years to come. Warmest Regards, Don Nelson - General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They are very friendly and listen to any concerns that

Reviewed by SunnymccownDecember 19, 2025

They are very friendly and listen to any concerns that may arise during service visits.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Sunny, Listening to our customers’ concerns and addressing them with care is a top priority for our team. Thank you for choosing Germain Lexus of Naples, for your service needs. Warmest Regards, Don Nelson - General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My sales agent, Matthew Christian was extremely

Reviewed by Jack R from Bonita Springs, FLDecember 18, 2025

My sales agent, Matthew Christian was extremely supportive. He thoroughly explained my options and made recommendations that he felt best fit my needs. I highly recommend him. My finance person Ana was also very helpful in making the purchase of my Lexus a smooth transaction.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Jack, We sincerely appreciate your feedback. Matthew Christian’s thoughtful explanations and tailored recommendations, along with Ana’s assistance in finance, reflect the level of care we strive to provide every guest. Thank you for trusting our team with your Lexus purchase. Warmest Regards, Don Nelson - General Manager

Overall Facilities N/A

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Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Germain Lexus of Naples

At Germain Lexus of Naples, we take as much pride in our customer service as we do in our vehicles. When you arrive, we’ll go the extra mile to make sure your experience at our dealership is beyond compare. We offer a car-buying experience like no other. We have a huge selection of cars, SUVs and Crossovers, and we provide elite customer service and world-class amenities. That’s the Germain Lexus of Naples difference.

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