13491 Tamiami Trail N
Naples, FL 34110

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Sales: 239-366-5322

Used Cars: 239-366-5329

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Germain Lexus of Naples

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

4165 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Professional, service oriented And the dealership

Reviewed by Brian Schultz from FLDecember 12, 2025

Professional, service oriented And the dealership facilities are focused for the customer. I’ve never been to a dealership who treats you in this customer focused fashion.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Brian, We appreciate your thoughtful feedback. Our team’s dedication to service and customer‑centered facilities is designed to provide the kind of experience you described. We’re pleased it made such a strong impression. Warmest Regards, Don Nelson - General Manager

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

My experience with Germain Lexus of Naples and the people

Reviewed by LC 500December 12, 2025

My experience with Germain Lexus of Naples and the people I worked with was outstanding. My sales associate Cary Vhugen was first class as was the business manager Ana Sanchez. I would highly recommend them to anyone thinking about buying a new or used car.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your strong recommendation and for recognizing the outstanding service provided by Cary Vhugen and Ana Sanchez at Germain Lexus of Naples. We're delighted to hear that both Cary and Ana delivered first-class service throughout your experience. Their dedication to customer satisfaction is something we value greatly. We appreciate your business and look forward to serving you in the future. Warmest Regards, Don Nelson - General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Germain service is consistently good thanks to my service

Reviewed by FrancisX11December 12, 2025

Germain service is consistently good thanks to my service advisor, Jackson Kirby. Appreciate the technician Jesus Mendoza who provided a video of my car inspection.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Francis, Jackson works hard to make every visit smooth and consistent, and Jesus’s inspection videos are a great way to keep customers informed. Thank you for recognizing both of them, we’re grateful for your continued trust! Warmest Regards, Don Nelson - General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Germain Lexus of Naples

At Germain Lexus of Naples, we take as much pride in our customer service as we do in our vehicles. When you arrive, we’ll go the extra mile to make sure your experience at our dealership is beyond compare. We offer a car-buying experience like no other. We have a huge selection of cars, SUVs and Crossovers, and we provide elite customer service and world-class amenities. That’s the Germain Lexus of Naples difference.

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