7040 Blanding Blvd
Jacksonville, FL 32244

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Sales: 877-472-9832

Used Cars: 877-637-3112

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:30pm
Tue 8:30am – 7:30pm
Wed 8:30am – 7:30pm
Thu 8:30am – 7:30pm
Fri 8:30am – 7:30pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Lexus of Orange Park

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

710 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had a Check Engine light came on in my 2021 Lexus GX

Reviewed by Vevencia from Jacksonville FlApril 29, 2024

I had a Check Engine light came on in my 2021 Lexus GX 460. I contacted OP Lexus and got an appointment for the next day. I took my Truck into OP Lexus and Ruben and the Service Staff was able to diagnose, replace and repair the Leaky Gas Cap. Awesome work as usual. Thanks Ruben

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We're glad to know that our team at Lexus of Orange Park was able to diagnose and repair your issue promptly. Your feedback about Ruben is much appreciated! Thanks for choosing us for your service needs, we'll be here if you need anything else in the future!

Overall Facilities N/A

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Maximum rating = 5

1.0 (out of 5)

Buyer beware.

Reviewed by A Zebra Named AApril 15, 2024

Buyer beware... I have officially filed a complaint to the AG, the FLHSM and i'm getting ready to subpeona archived documents. They either rolled back the odometer on a car that was sold to this dealership, or bought a car with rolled back odometer, and tried to hide it. I called them for days, trying to get information. Ended up speaking to an Ana. At first she was super kind and willing to help by pulling and verifying documents. She ended up calling back and her tone completely changed. Went from helpful, to have your attorney call us and hung up on me. If you want a car that had miles potentially rolled back, or a discriminatory tone, this is your place!

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

I can assure you that we do not run our business in such a manner. Unfortunately, the information you have is inaccurate. The vehicle you are referring to was purchased in June 2020 and immediately sold back to the auction we purchased it from that same week. It was never offered for sale or even showed up at the dealership. We returned the vehicle due to cosmetic issues and have documented proof of the mileage the vehicle was sold to us at, along with the condition report we received. If you would like to discuss this in more detail, feel free to reach out to me. Thank you, Brian Zehren - General Manager - bzehren@fieldsauto.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

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Maximum rating = 5

5.0 (out of 5)

Let me first start this off by saying we have been an

Reviewed by PollajjApril 15, 2024

Let me first start this off by saying we have been an Acura family for decades. In between the two Acura dealerships locally we have never had the experience we had purchasing our new luxury vehicle! Everyone and I mean everyone from the sales staff to the managers are personable, approachable and very eager to help you with any and all issues or questions! The perks of being in the Field's family of dealers is great as well! Chase Elliot was a joy to work with! Easy going, not pushy and very knowledgeable on the entire Lexus lineup. Tessa was a pleasure to work with explaining the technology these vehicles come with! Robert McCarthy made the finance part a breeze! Highly recommend stopping in if you're in the market for a luxury vehicle!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We're so glad to know that our team at Lexus of Orange Park provided you with a great luxury vehicle buying experience! It's wonderful to see your positive feedback about Chase, Tessa, and Robert. We appreciate the recommendation and look forward to assisting you in the future!

Overall Experience 5

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Quality of Repair N/A

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Maximum rating = 5

About Lexus of Orange Park

Here at Lexus of Orange Park it is our mission to be the automotive home of drivers in the Jacksonville FL area. We provide a vast selection of new and used Lexus vehicles exceptional Lexus car care and customer service with a smile!

Speaking of new LEXUS models you have your pick of our showroom. Our local dealership keeps a great stock of used cars trucks and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot you won't find a reason to visit any other dealership in Jacksonville.

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