10259 Atlantic Blvd
Jacksonville, FL 32225

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Sales: 904-875-4708

Used Cars: 904-875-4712

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:30pm
Tue 8:30am – 7:30pm
Wed 8:30am – 7:30pm
Thu 8:30am – 7:30pm
Fri 8:30am – 7:30pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Lexus of Jacksonville

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

1058 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Was promised a couple of things and dealer did not follow

Reviewed by gerryms1117December 23, 2025

Was promised a couple of things and dealer did not follow through, very disappointing to have spent so much money

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Service was excellent and advisors were very

Reviewed by Semixon67December 15, 2025

Service was excellent and advisors were very professional! Would recommend this service center dealership to others! Using for years and they are honest and reliable!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your continued trust and glowing recommendation! We’re proud of our team’s professionalism and honesty. We look forward to serving you for years to come at Lexus of Jacksonville!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The dealership process was very good.

Reviewed by lmullins0534December 14, 2025

The dealership process was very good. The accommodations afforded to secure the vehicle was more than we expected. The salesperson was very courteous, welcoming but did not exert pressure.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing your feedback! We’re pleased to hear our team made your experience seamless and pressure-free. We appreciate your business and hope to welcome you back to Lexus of Jacksonville in the future!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Lexus of Jacksonville

At Fields Lexus of Jacksonville serving St. Augustine FL we work to provide our customers with new Lexus vehicle options to suit every taste and style state-of-the-art facilities and a pressure-free customer-focused approach to service near Ponte Vedra Beach FL. As part of this unique level of service all of our customers enjoy automatic enrollment in our Fields Matters program here in Amelia Island FL. Fields Matters offers you and your new vehicle or pre-owned vehicle a wide array of exclusive amenities including these great benefits:

Complimentary Car Washes
Internet Work Stations
Fields Gourmet Coffee Bar and Ice Cream Parlor
Children's Play Area at most locations
Senior discounts (65 and older)
Student discounts (with valid student ID)
Complimentary Paintless Dent Repair* (within 90 days of Purchase)

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  • No cost, no-hassle negotiation
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