Lexus of Greenwich in Greenwich including address, phone, dealer reviews, directions, a map, inventory and more

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19 Railroad Ave
Greenwich, CT 06830

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:30pm
Tue 9:00am – 7:30pm
Wed 9:00am – 7:30pm
Thu 9:00am – 7:30pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 7:30pm
Tue 7:30am – 7:30pm
Wed 7:30am – 7:30pm
Thu 7:30am – 7:30pm
Fri 7:30am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of Lexus of Greenwich

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

663 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Just bought a car at this dealership. George was a great...

Reviewed by lleshdedajprenDecember 15, 2021

Just bought a car at this dealership. George was a great help and very professional. I would recommend others to see him if you’re at this dealership.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

It's great George was able to send you home in a car you're going to love! Thank you for choosing DARCARS Lexus of Greenwich and we wish you many safe and happy miles. Take care!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My sister and I had a great experience with the pre-owned...

Reviewed by naomi.dubissette December 05, 2021

My sister and I had a great experience with the pre-owned division yesterday. A special thanks to Emily Jade who was courteous and willing to go above and beyond to help my sister and I find the right car. We felt supported, because she truly had our best interest at heart. This is truly a 5-star sales team who treats their customers with respect and empathy.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Naomi, thank you for the great review! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with Emily and Jade. Congrats to you and your sister on your new vehicle, and we hope to see you back again at DARCARS Lexus of Greenwich!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I decided to buy a used car after test drive. Sales...

Reviewed by zyouDecember 04, 2021

I decided to buy a used car after test drive. Sales person and managers are all helpful. So the paperwork started and money was wired. But after nearly 3 weeks, I was told that the GM decided they can't sell to a leasing company! The only logic reason I can think of is they had a better offer. Avoid this dealership all you can. The "deal" you think you had doesn't mean anything to this dealer.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for bringing this to our attention. We take your feedback very seriously and would like the opportunity to speak with you about what happened. If you’re open to discussing this further, please call us at 800-327-2277 or email us at customerrelations@darcars.com. We would love to make things right if you give us another chance. Thank you.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Lexus of Greenwich

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in to purchase a new or pre-owned Lexus or to have your vehicle serviced we are committed to providing a Lexus of Greenwich experience that keeps you coming back.

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