5905 Van Nuys Blvd
Van Nuys, CA 91401

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Reviews of Keyes Lexus

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

341 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Overall good service but a bit pricey.

Reviewed by N. S. from Los Angeles, CADecember 28, 2025

Overall good service but a bit pricey. Allowed for a small discount but I had no choice but to repair. Sun it offered but the interest rate is outrageous. Did not use.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi, we appreciate your feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Ramin Hakakian General Manager ramin@keyeslexus.com 818-574-5281

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Maximum rating = 5

5.0 (out of 5)

Outstanding dealership in all aspects: service and sales!

Reviewed by Dr. Dennis Saffro from Los Angeles, CAOctober 14, 2025

Outstanding dealership in all aspects: service and sales!! Have been with Keyes Lexus for over 15 years!! Their treatment of people is unexcelled and that?s why we keep returning.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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Maximum rating = 5

5.0 (out of 5)

This was the second time that Anthony was my service

Reviewed by Xiao Di Si from Pacoima, CaAugust 07, 2025

This was the second time that Anthony was my service advisor both times he was very helpful I would not mind him being my service advisor every time excellent customer service person!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Xiao, we're happy you found our staff to be so supportive during your experience here at Keyes Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

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Maximum rating = 5

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