1501 Santa Monica Boulevard
Santa Monica, CA 90404

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Sales: 424-955-3525

Used Cars: 424-207-1529

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Lexus Santa Monica

Overall Rating:

4.1 (out of 5)

97% recommend this dealer

1427 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Bought a 2020 Lexus RX350 from them in December 2025.

Reviewed by bob.ptwJanuary 15, 2026

Bought a 2020 Lexus RX350 from them in December 2025. Staff seemed to be friendly but once the purchase was completed....They all Ghosted me! Don't expect any customer service from this dealer. All I was asking for, was a $40 emergency key that was missing when I bought the car. Called and left messages all the way up to and including the GM. No response, no reply NADA. Ghosted! FYI I finally went to my local ACE hardware and got the key. $40.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great attention, efficiency and answers to my questions.

Reviewed by JimmyD from Las Vegas, NVJuly 15, 2025

Great attention, efficiency and answers to my questions. Very friendly and professional to deal with.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

At this dealership, Lexus Santa Monica, car salesmen just

Reviewed by Nancy from Costa mesa, CAApril 15, 2025

At this dealership, Lexus Santa Monica, car salesmen just want to lead customers to their dealership for a test drive, to play with the price if the customer is unclear about the price or has a bad credit score. they don't really want to sell the car properly if you ask for a price and really want to buy it. dealing with them is a waste of time. 🥹

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Lexus Santa Monica

Welcome to Lexus Santa Monica. Our goal is to provide you with a world-class experience in our stunning, historically-restored showroom. Our award-winning staff's commitment to customer satisfaction has earned us the "Elite of Lexus" award 22 times. Most of our continued growth and success is a direct result of referrals and repeat customers.

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