Lexus of Stevens Creek in San Jose including address, phone, dealer reviews, directions, a map, inventory and more

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3333 Stevens Creek Blvd
San Jose, CA 95117

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Sales: 408-705-4899

Used Cars: 888-700-8742

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 4:00pm
Tue 7:00am – 4:00pm
Wed 7:00am – 4:00pm
Thu 7:00am – 4:00pm
Fri 7:00am – 4:00pm
Sat 7:00am – 4:00pm

Reviews of Lexus of Stevens Creek

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.8 (out of 5)

3 out of 5 people said they would recommend this dealer

1 (out of 5)

Worst Customer Service Ever

Reviewed by Yash in Folsom, CaliforniaFebruary 03, 2015

I would never step in this dealership ever again. I had one of the worst experiences of my life. Their sales executive Joe Hart was not happy to start with as I had my friends with me. He misbehaved with my friends by asking them why are they even there and also asking them to wait outside the office. My friends were accompanying me I was planning to pick up a new car right away and I needed some one to drive my old car back. When my friend asked about any good offer and the best price, Joe asked him to not interfere as its not his say. That Sales manager may be the worst person I have ever seen. I finally bought my car from Plesenton dealership. That whole transaction took me half an hour.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Very Enjoyable Experience

Reviewed by JeffOLD in Saratoga, CAJune 09, 2014

Haley Frandy contacted me immediately. She was a wonderful person to work with. The time she spent answering my questions and gave me a detailed training on how to operate the vehicle. If she represents Steven's Creek customer service level I am glad that I picked the right one to do business with.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

profetionals

Reviewed by chef61 in mountain view californiaFebruary 13, 2014

George and joseph were very helfpful lessthan 2 hours out with anew gs after sale service is impecable

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Lexus of Stevens Creek

Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes, we have the largest inventory, and yes we offer great prices, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the largest Service Department on the West Coast. Enjoy what you drive!

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