1125 Kettering Dr
Ontario, CA 91761

Get Directions

Sales: 800-434-5721

Used Cars: 800-434-5721

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Crown Lexus

Overall Rating:

4.8 (out of 5)

93% recommend this dealer

1846 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

The sales crew went out of their way to sell me a car.

Reviewed by sarah.riveroOctober 19, 2025

The sales crew went out of their way to sell me a car. I was happy. However, It had an issue with the electronics so the sales dept called 2 days later and told me to bring it in to get serviced however the service dept had no idea it was coming in. Now It won't be fixed for a week and there's no one assigned to update us on the status. Poor communication.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We appreciate you bringing this experience to our attention. If you are willing, please contact us at (909) 581-8676 so we can work towards a resolution. We look forward to hearing from you.

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Best car buying experience I've ever had!

Reviewed by Sarah Goodman from Indio, CAOctober 16, 2025

Best car buying experience I've ever had! They went out of their way to serve us and our needs. Teresa even went out of her way to bring a car I was interested in from a sister dealership so I could test drive it that day. Crown Lexus is what it means to work as a team and to make a personal connection with their customers.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Sarah, we're so glad that we were able to go above and beyond your expectations! Come see us again soon.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Best car buying experience I've ever had!

Reviewed by webpage-spike-5kOctober 16, 2025

Best car buying experience I've ever had! They went out of their way to serve us and our needs. Teresa even went out of her way to bring a car I was interested in from a sister dealership so I could test drive it that day. Crown Lexus is what it means to work as a team and to make a personal connection with their customers.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you! We can't wait to see you again, have a great day.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Crown Lexus

The Elite of Lexus award is reserved for the dealer who excel at everything they do. From sales and service to the overall ownership experience this dealerships is truly in a class on their own.

Located at the Ontario Auto Center off the 15 fwy exit Jurapa Street near the Ontario Airport.

Come in a experience our Fly in and Drive out program. Fly into Ontario airport and drive home in your vehicle today. Come visit our state of the art dealership in the heart of the Inland Empire just 45 minutes east of Los Angeles.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top