4670 N Circuit Rd
Tucson, AZ 85705

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Sales: 520-448-2139

Used Cars: 520-448-2127

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Lexus of Tucson - At The Automall

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

237 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

MAYBE I would recommend this dealership.

Reviewed by jakellSeptember 01, 2025

MAYBE I would recommend this dealership. I had done business with them in the past & was VERY satisfied. This time I emailed sales manager with info on what I was looking for & he immediately had Amy contact me. I emailed same info to her, but never heard from her again even though I reached out to her twice, but didn't even receive the dignity of an answer. Very disappointing.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing your experience with us, Jakell. We understand your disappointment regarding the communication you had with our staff and appreciate your feedback. We strive for high standards at Lexus of Tucson - At The Auto Mall, and your insights help us improve our services. Please feel free to reach out directly, and we’d be happy to assist you further. Sincerely, Lexus of Tucson Customer Experience ​‌Team CustomerExperience@RoyalTucson.com

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They worked with us and provided a reasonable offer for

Reviewed by JJFAugust 29, 2025

They worked with us and provided a reasonable offer for the trade in and the new SUV. They did not pressure us, were very informative and worked with us on our timeline.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing your experience! It's great to hear that our team at Lexus of Tucson - At The Auto Mall was able to provide you with a reasonable offer for your trade-in and new SUV. We pride ourselves on creating a pressure-free environment and ensuring every step is informative and accommodating. We appreciate your feedback and hope to assist you again in the future! Sincerely, Lexus of Tucson Customer Experience ​‌Team CustomerExperience@RoyalTucson.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We moved here after being overseas with the military for

Reviewed by talbersAugust 17, 2025

We moved here after being overseas with the military for several years & immediately needed to purchase 3 cars for our family. Kris Bowman was so incredibly helpful and found us amazing vehicles with low miles within our budget. He was honest, friendly & provided amazing service. We will absolutely go back to him for all of our future vehicle needs.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Lexus of Tucson - At The Automall

Are you looking for the perfect luxury car and an amazing ownership experience? Experience Amazing at Lexus of Tucson. Lexus of Tucson has two convenient locations to serve you at the Automall and at Speedway and Columbus. Whether you are considering a lease or purchase of a new or used vehicle our expert team will ensure your vehicle purchase and more importantly your ownership experience is the best you've ever had.

Ready to buy? Get a price quote before visiting the dealership.

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