Superstition Springs Lexus in Mesa including address, phone, dealer reviews, directions, a map, inventory and more

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6206 E Test Dr
Mesa, AZ 85206

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Sales: 480-619-5467

Used Cars: 480-389-3059

Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Superstition Springs Lexus

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.7 (out of 5)

18 out of 28 people said they would recommend this dealer

1 (out of 5)

STAY AWAY

Reviewed by Austin Weinland in tempeMarch 19, 2021

Went here about 3 days ago to check out a vehicle. I did not like the one I originally went to look at and the initial experience was great. Our sales guy was super nice and no pressure at all. He sat down and went through everything on his lot that was within my price range I wanted. That lead to 3 cars I wanted to look at. We glanced at the first one, which was nice, then proceeded to look for another one that was no where to be found, finally we get to the 3rd one. I loved it and wanted to test drive it. So off we went! Had a great test drive and wanted to work out a deal on the vehicle. We proceeded to go inside and start the paperwork! My credit isn't perfect, but definitely well beyond what a dealership would want for purchasing a car. Matter of fact I was already pre approved with Capital One for $55,000 (which I told them)!!!! So when the application is being filled out I proceeded to let the salesman know that I am currently working on some credit repair so I can purchase a house here in the next year and half or so and to only run my credit once and get an idea of what we can do with financing you offer. He said ok not a problem, we'll they ran it 4 times and even came out with the interest rate and monthly payment for the vehicle I was going to buy. So about an hour after that, me just sitting there alone bored out of my mind, the sales rep comes over and says sorry banks are closed now so we can not finish the deal tonight, but we will get it wrapped up first thing in the morning for you. Reluctantly I left. The next morning I reached out to see how the deal was coming together and make sure everything was good so I could pick up the vehicle after work and sign the docs etc. We'll, 3 hours after, a call with a voice-mail, email, and text message, I finally get a return call! Just to be told that the vehicle was sold that morning to someone online in another state!!!! 3 days later the car is still on their website as in stock and available to purchase. Also, that day I called and left a voice mail for the General Manager to contact me about my concerns and my credit being ran so many times. Still to this day have not heard back. I've tried reaching out about 5 times since this has happened an no response back. STAY AWAY FROM THIS PLACE!!!

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 2

Maximum rating = 5

5 (out of 5)

10 plus stars!

Reviewed by Lorraine in Glendale, AZOctober 21, 2020

Where to I begin to explain how wonderful this dealership is? James Charm, my salesperson, was so understanding and patient. He took the time to explain everything I needed. I had some difficulties with the car I purchased and he resolved everything! I never felt pressured or uncomfortable. Bernard Bryant, the sales manager was so friendly and helpful. The staff seem to get along very well and the atmosphere reflexes this feeling. This was definitely a different car buying experience for me! The staff here will make sure you are happy with your purchase! Thank you Mesa Lexus. I love my car!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Outstanding Service and Professionalism

Reviewed by Marion G. in Queen Creek, Az.October 18, 2018

Recently my husband and I bought our third Lexus from Superstition Springs Lexus. As with the last two experiences buying from this dealer, we have not been disappointed. Eddie and Mark were the two salesmen who helped us- which is another example of the professionalism shown by everyone at this dealership. We had been in the day before and had to leave suddenly. Returning the next day, I mistakenly gave the wrong name when I asked if the gentleman from the previous day could finalize the sale. Thinking he was not on site, another gentleman completed the paperwork. The general manager, knowing we had another place to be, did all that he could to expedite the sale. We were able to have a great car, at an amazing price, with a sale completed in less than 90 minutes. We have NEVER had a problem with a Lexus and find the service department to be impeccable as well.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Superstition Springs Lexus

Family owned and operated in Mesa, Superstition Springs Lexus offers a luxury ownership experience. Whether you are looking for a new or pre-owned Lexus, or need servicing or parts, come visit us and experience for yourself the ease of working with our courteous and friendly staff.

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