Jaguar Land Rover Richmond

Took my Land Rover LR four and four engine check light was only found out it wasn’t nothing they get the check light out in the process when they finish they ended up doing a courtesy wash which I asked not to. When I came out and looked at my truck it had some marks on the two side black panels and they had Tarnish my front grill and the two side vents all four of my door covers. Went back inside and tolded the service person who was Scott Batwinas. And he went and got the service Manager. Between the two of them they was very polite and apologetic towards me and they fix the problem they did a really good job replacing the items on my truck.

Complicated issue after an accident and repair which required a wiring harness..they did a fine job and kept me informed inspite of having part supply and COVID issues.. I highly recommend this dealership both sales and service. M.J. Miller, Richmond, VA

I was not completely satisfied with my experience because I previous brought my car in for service and was told it was one issue which I paid for only to find it was not at all the issue. Then I was told it was another issue which I questioned and challenged and found that was not the issue ether. Finally the issue was found and fixed and they only had my vehicle for five days. I honestly feel like the cost for first mis-diagnoses should be refunded or deducted from my last bill.