150 E 500 S
Salt Lake City, UT 84111

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Sales: 385-707-4684

Used Cars: 385-707-4684

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Land Rover Downtown Salt Lake

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst Dealer

Reviewed by BTC KING from Kalispell, MTJanuary 08, 2023

August 2022, called about a vehicle they had, left a deposit instantly when it was available told them to run credit with a certain amount down and was very clear that if I wasn't approved for any reason I would pay cash, they barely updated me I called, they refunded me sold the car and didn't care. Carson Kratz was the manager I argued I fought not to mention I was paying $7500 over MSRP for the vehicle. He wouldn't allow me to get the car, they screwed me out the deal. Carson allowed me to order another Autobiography for MSRP, I designed it with him over the phone sent a build, waited for the car for months, the whole car is a different model built with options that are missing and ones I don't want. I ran credit barely any update, paid cash waited over 30 days for them to even ship the car, then they ship the car to another state. I've talked to the Manager Cory already and he didn't care, said Carson is gone you want this car, take it pretty much. Told me he couldn't get me another order. Stay away at all costs. Salesman was Michael H, he barely responds and allowed me to lose the first initial car barely updating me and not discussing anything after taking all my information and money. The only reply I want from your dealer is a public resolution. Don't tell me to contact this person or that person, you reach out to me you know who I am.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

ADAM THE MAN

Reviewed by Al Faccinto Jr from Park City, UtahMay 20, 2022

Adam has been both mine and my wife Kathie’s go to person for probably over 3 years now. Adam is always there for us and gives us excellent advice on both of our Land Rovers. Adam is knowledgeable, sincere, honest and professional. We both feel very fortunate to have someone like Adam who we can rely on for our Land Rovers. Thank you! Al Faccinto Jr

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Best Dealership Experience

Reviewed by Rashelle from Ephraim, Utah April 11, 2022

By far the best experience of any car dealership I’ve been to. They are always courteous & professional. They take care of everything. Highly recommend! Just bought my second car from them.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Land Rover Downtown Salt Lake

At Land Rover Downtown Salt Lake, We Hear You. You might expect a car company’s top priority to be cars, but not at Land Rover Downtown Salt Lake. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.

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