Land Rover San Juan Texas

⭐ Low Opinion Review – Land Rover San Juan This review is about our experience purchasing a 2024 Range Rover Evoque from Land Rover San Juan. We were choosing between this vehicle and a Maserati. We went with the Evoque because we discovered another dealer had used white putty to cover damage, which immediately raised red flags. We specifically told Land Rover San Juan this was the reason we chose their vehicle. Unfortunately, we later discovered the Evoque had the same issue, which we did not catch initially. We were not allowed to test drive on the expressway, only the frontage road. At low speeds, everything seemed fine. Once we got on the expressway driving home, the car began shaking badly. The brake rotors were defective and had to be replaced after purchase. When the car was returned, the brakes still sounded terrible, like an 18-wheeler stopping. This is especially concerning given the claimed 100+ point inspection, which clearly missed obvious braking issues. There were also scratches and visible putty on a door. The dealership initially agreed to repair them. They later fixed some, but left several scratches we specifically pointed out untouched. After weeks of follow-ups and delays, we were told the remaining issues would not be fixed because the vehicle was sold as-is. Our salesperson even offered to get quotes and cover the cosmetic repairs out of pocket since the dealership refused. That is still pending. Current status: • Brake pedal still feels like it’s grinding • Some scratches remain • Putty remains Thank you for eventually replacing the rotors and brake pads after pushback. Thank you for showing us exactly how much your word is worth. Regarding the 100+ point inspection: next time, try pressing the brake pedal firmly. That alone would have revealed the problem. We will never purchase from Land Rover San Juan again, and we will not do business with any of their partner dealerships.

I was visiting from out of town and needed service, everyone was helpful and polite. Better than my local dealership

Once I arrived at the dealership everyone is so friendly and helpful. I was greeted immediately and my vehicle was serviced without an appointment! Thank you, keep up the good work