Land Rover San Antonio in San Antonio including address, phone, dealer reviews, directions, a map, inventory and more

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13660 IH-10 West
San Antonio, TX 78230

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Sales: 888-832-5382

Used Cars: 888-239-4720

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:30am – 4:00pm

Reviews of Land Rover San Antonio

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.1 (out of 5)

9 out of 12 people said they would recommend this dealer

1 (out of 5)

Worst Service Department Ive ever worked with u fo

Reviewed by Alex Aguirre in San Antonio texasDecember 16, 2020

I’ve owned a Range Rover sport now for several years. Because of its proximity I’ve used this dealership for service. Each time I’ve had unpleasant experience to the point of being comical. It starts with management - it’s nonexistent. (1) vehicle is never ready when they say it will be; (2) the service advisors do not know the vehicles very well; (3) I waited 2 months for a new hood; (4) the service supervisors are aloof and do not really care; (5) very high turnover - new cast of characters every time I’ve used them; (6) the latest debacle involves poor response time by the supervisor - he is simply standing by while my request goes ignored. I’ve never had this type of experience at any service department. I do not write negative reviews. I made an exception here.

Customer Service 1

Buying Process N/A

Quality of Repair 3

Overall Facilities 2

Maximum rating = 5

1 (out of 5)

Landrover San Antonio Service Dept

Reviewed by Jeffrey A Ybarbo in SAN ANTONIOJune 24, 2020

Two years later...UPDATE...I was initially pleased with my purchase and the salesman. Now I want to sell my Landrover Discovery Sport and never purchase one again. Landrover San Antonio lacks repair support for their own vehicle brand. When I purchased my vehicle I wanted a black edition. There were none in stock. The Landrover Service department doesn't paint rims and grills. They use an individual (not a company) that comes to their site and does it for them. I paid Landrover direct for this upgrade. Two years later the paint job started peeling. Landrover said it was not covered under my warranty because they didn't do the work themselves. An individual they hired did the work and the 2 year warranty he provides is up. Now my panoramic glass roof is cracked. Once again, I'm told that they don't do this work. That they don't work on glass at their service center. They have an individual (not a company) that does this for them. That I would need to get with him to get an estimate to provide to my insurance company. I had also contacted glass replacement companies (Safelite etc.) in San Antonio. All but one will replace the panoramic roof but I'd have to purchase it first and have it sent to their shop. This is way to much of a hassle to deal with. I have a great insurance company (USAA) and purchased a "Luxury " brand vehicle but I am the one that is stressed out and doing all the leg work. I've worked in auto insurance and know glass roofs can be problematic. I'm guessing this is why Landrover doesn't do their own because they do not want to warrant the work. If I have this individual (not a company) do the work am I going to have the same problem 2 years from now like the paint job?! Extremely unhappy and went from 5 stars to 1 star.

Customer Service 4

Buying Process 5

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Fantastic Service

Reviewed by Technic in Bourne. TxSeptember 09, 2011

I recently purchased a used Range Rover from Land Rover San Antonio. It was my first Land Rover purchase there but I have owned several over the years. Every aspect of the buying process was fantastic. The site is great the staff were so polite and I can tell you after visiting a Land Rover store in Austin these guys were so much more professional. I have used there service department twice and they couldnt have been better. I have refered 3 friends to them who have also bought.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Land Rover San Antonio

Our commitment to uphold the Land Rover standard of excellence allows our customers access to our unsurpassed industry knowledge and expertise. We're proud to offer San Antonio and the surrounding areas full inventories of new luxurious Land Rover SUVs as well as high quality certified pre-owned Land Rovers and other used vehicles.

Our finance experts are available to assist with a any Land Rover loan or lease, and our expert service and parts technicians are always ready to help you with any car repair or parts replacements you may require.

Land Rover of San Antonio is a Cavender company with over 80 years in serving the SA community.

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