1515 W 5th St
Austin, TX 78703

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Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 2:00pm

Reviews of Jaguar Land Rover Austin

Overall Rating:

2.9 (out of 5)

42% recommend this dealer

79 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I would like to give a shout out to Robert Burton of Land

Reviewed by JPug198October 20, 2025

I would like to give a shout out to Robert Burton of Land Rover Austin. One of the BEST car buying experiences we've ever had. Called in from DFW on a vehicle we saw listed online. Drove down the next morning and Robert had the vehicle ready to go. He worked very hard for us in getting us a great price on our trade and on the new car. He made quite the impression and made my discerning parents very happy. If your looking for a new Range Rover or any car for that matter, request for Robert B! He'll take good care of you. With all the dealerships out there selling high-line vehicles, customer service and attention to detail matter. Robert handled it all perfectly. And that's saying a lot. We've purchased several highline vehicle's in the past from major dealership's in TX and throughout the US and 2 have been exceptional. He's now one of them. He's extremely likeable and you can trust him. He'll take care of you. Myself and family will without question refer and visit him down in Austin for our next RR purchase. 5 STARS ***** EXCEPTIONAL JOB! Thank you Robert Burton! My 79 year old mother is a very happy lady. :)

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Really just every horrible thing about a dealership

Reviewed by elonmuskOctober 01, 2025

Really just every horrible thing about a dealership wrapped into one experience. These guys will advertise prices below market and demand to sell you add-ons. They don't disclose damage to the vehicles in the ads and will lie to you about repairing it. They will say anything to get you to sign on the dotted line. They don't deserve anyone's business.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

One star because there was no option to select any.

Reviewed by CMCCOYMarch 31, 2025

One star because there was no option to select any. I thought having a Land Rover was my dream vehicle but this has been the WORST experience EVER. We bought a 2022 Land Rover Discovery back in 2024 for our anniversary vehicle and little did we know they sold us ( Desiree Ronquillo ) without having it inspected. So we bring it back it for service because the brakes were malfunctioning and ( Linda Glass ) tells us it's the price u pay to have a "luxury" vehicle. But I disagree because it's luxury means it should be better than all the rest u should get your monies worth. Ever since we have been bringing back in almost every weekend for issues they missed only to be turned back around to tell us there's nothing that can be done. This time we call corporate so we can trade in which they refused at first so they ended up trading it in for a 2023 and this one is worst the 2022. About a week after we get the trade in we get a flat tire. Now I understand that it's not their fault for flats however they should be willing to replace it with NO problem. After all it's included in the package we bought with the vehicle but instead they patch it. Then a few months go on another flat and so on. This time the door handle kept sticking and it won't close...losing lugg nuts on the tires ( another hazard )... I can't help it seems like every time we bring it in they get an attitude as if it's our fault when in reality their technicians didn't take time out to properly service the vehicle. If u do it right the first time you won't have this issue. Simple. I've been with Mazda since 2010 and NEVER have I had issues such as this. On top of this there service is always TOP TIER and they treat me like I matter because I do. When they service they always provide me with a video to show me what was done to my vehicle. Never, again, will we purchase from Land Rover again. We just want to trade it in and never look back at Land Rover again. I'm stick to Mazda! ✌🏾

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jaguar Land Rover Austin

Sales people at Jaguar Land Rover Austin are much more than that which is why they are referred to as Sales Guides. Genuinely pleased to assist these Jaguar Land Rover enthusiasts employ an educated knowledgeable no-pressure approach to describing vehicle features and capabilities.
The Jaguar Land Rover Austin setting is unique in the realm of retail automotive experiences with an ambiance reflecting warmth adventure and world exploration. You'll also discern a relaxed respectful sales process where one friendly and knowledgeable Sales Guide will attend to the entire length of your visit. We call it the Jaguar Land Rover Way!

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