Jaguar Land Rover Bluff City in Memphis including address, phone, dealer reviews, directions, a map, inventory and more

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6335 Wheel Cove
Memphis, TN 38119

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Sales: 901-805-2408

Used Cars: 901-805-2356

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Jaguar Land Rover Bluff City

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.3 (out of 5)

71 out of 82 people said they would recommend this dealer

1 (out of 5)

Anthony

Reviewed by Rather not in Memphis, TnJanuary 04, 2021

I was referred to Mr Chatman but was advised that he was not in. They directed us to another gentleman . We worked with this gentleman for about 2 weeks waiting on a car that was supposedly ordered but we never received. After getting the run around we contacted the dealership in Jackson and the SUV we wanted arrived in a week. Big difference in customer service, we never received any updates concerning the arrival of the SUV from Bluff City. I would think if you have a customer in the market to purchase a $100k plus vehicle more diligence would have been done. It took me a while to decide to write a review but decided it would maybe help improve their business structure in regard to customer service especially after I spoke with a manager and emailed the sales person. It worked out for the best, if you get the around in the beginning, I could only imagine if I have any problems after the sale.

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Terrible experience

Reviewed by Kimberly Taylor in MemphisSeptember 24, 2020

Dropped my car off 3 days ago and I had to call to see if it was ready only to be told the previous owner bought an off market camera so they will not honor my warranty. How am I am supposed to know what the previous owner did if I just purchased this car. Secondly no one thought I deserved a phone call. Thirdly it took 3 days to figure this out. Terrible experience I wouldn't recommend this place to anyone.

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Defender

Reviewed by Russell in Memphis, TennesseeJune 28, 2020

Great service. Dealership professional. Outstanding work. People outstanding

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Jaguar Land Rover Bluff City

Jaguar Land Rover Bluff City have been serving the Memphis area since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. We also serve Millington, Arlington, Oakland, Jackson, Forrest City, Marion, Jonesboro and all of the surrounding areas. Some of the most talented automotive professionals in the area can be found here at Jaguar Land Rover Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar Land Rover brand and are here to help you find the right vehicle for you.

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