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Jaguar Land Rover Manhattan

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• Dealer Reviews

Jaguar and Land Rover New Car Dealership in New York, NY

Overall Rating

4.3/5

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Looking for a new Jaguar or Land Rover? Then Jaguar Land Rover Manhattan, located in New York, NY, could be the place for you. Jaguar Land Rover Manhattan offers the latest from Jaguar including the E-PACE, XJ and F-TYPE, and Range Rover Velar and Range Rover from Land Rover.

Use this handy resource guide for Jaguar Land Rover Manhattan’s address, reviews, hours, directions and a map.

Need service for your new Jaguar or Land Rover? Jaguar Land Rover Manhattan's Jaguar-trained mechanics can help.

Jaguar Land Rover Manhattan Reviews

Overall Rating

4.3/5

5 out of 6 people recommended this dealer

Customer Service:

4.3/5

Buying Process:

4.7/5

Quality of Repair:

4.3/5

Overall Facilities:

4.3/5

Great Service Department

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Bruno Dom
in California
July 01, 2019

I called to make an appt with another dealership and I was told a date after my warranty expired and I explained to them I needed help now and they told me they would fit me in if it was an emergency. I called and Karen picked up and she asked me to come in the next morning and also informed me she can wait for me that same day if I made it before 6:30pm, she will waited for me. I was able to fix my car under warranty and she won a loyal customer out of me. She made me feel my situation mattered and she was willing to help me regardless........

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Finance Service Department , service not good

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

3/5

Quality of Repair:

3/5

Overall Facilities:

2/5

Reviewed by Ryan
in new york
February 22, 2019

I brought two cars from this location 2015 and 2018 , the sale person was great, but the financial service department was a joke, like I said I bought my new Range Rover sports from September, 2018 , at same time I also purchased (prepaid maintenance plan) , two months later , because my personal issue , I trade my car, so in this case , I no longer need prepaid maintenance plan, so I came back to the store , to get my money back, at beginning financial advisor told me there are no problem, I will get my full refund back, but it’s took me almost 3 and half months to get my money back, and not even full refund, at this period I at least called 50 phone call, back and forth , I deal two different financial advisor, because first one quite a month ago, anyway every time I call, they seem very busy, I left several massage, still no answer, the reason I am so pissoff , this is just sample request, they took 3 months to fix , and not even fix right, I don’t think I will come back again . Other thing, my family did purchase another Range Rover at Glen Gove , Long Island NY , great service, much better experience then the Manhattan store.

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Exceptional Experience

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

N/A

Overall Facilities:

5/5

Reviewed by Brittany
in Chapel Hill, NC
February 10, 2019

We just picked up our brand new Land Rover from Robert Faraoni. We found the one we wanted online and called to get more information. Robert was extremely helpful and responsive. We made him an offer and it was accepted. We didn't have to haggle or go back and forth for days. It was all ridiculously simple and smooth. We feel like we got an excellent deal which makes the whole thing even better. The paperwork was sent over quickly and the deal was done within a day or so. We flew to NYC to pick it up and it was exactly as described, no hidden surprises. Everything was ready to go. This was by far the most pleasant car buying experience we have ever had. We will definitely be back in the future. If you want a great deal and excellent service ask for Robert.

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Dealership Contact Information

Jaguar Land Rover Manhattan 787 11th Ave
New York, NY 10019

Sales: 877-215-9608
Used Cars: 877-227-2858

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	9:00am	9:00am	9:00am	9:00am	9:00am	9:00am
Close	Closed	8:00pm	8:00pm	8:00pm	8:00pm	8:00pm	6:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:00am	7:00am	7:00am	7:00am	7:00am	Closed
Close	Closed	7:00pm	7:00pm	7:00pm	7:00pm	7:00pm	Closed

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