Jaguar and Land Rover
New Car Dealership in New Rochelle, NY
Overall Rating
4.4/5
Read dealer reviews
We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we sell is one, no-haggle price and it comes with a 5-day return policy*. Plus, we'll buy your car and you don't have to buy one from us. Now that's easy. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
Need service for your new Jaguar or Land Rover?
Jaguar Land Rover Larchmont/New Rochelle's Jaguar-trained mechanics can help.
Jaguar Land Rover Larchmont/New Rochelle Reviews
Overall Rating
4.4/5
65 out of 76 people recommended this dealer
After Deal was Done- Forgot all Customer Service
Reviewed by Mike W
in Queens, NY
July 13, 2020
I sold my Mini Cooper S to the dealership through Autonation. Autonation was great and easy to use. But the representatives at this dealership were not helpful. I was advised that the sale of the car would take 45-90 minutes. I arrived at 3:30pm and left at 6:30pm after hearing "5 more minutes" way too many times. I was supposed to be heading directly to a different dealership to pick up my car, but they took so long to make the deal- that I had to cancel that pick up and rearrange things for another day (now without a ride and with a poor friend who had to wait for me in the parking lot for 2 hours).
If this was the worst part, I would have moved on. Buying/selling cars always takes more time than they say. But I had mistakenly left my garage door opener in my car when I sold it. It was my mistake - I get it. If they told me it was unrecoverable, I would have moved on quickly. But I called the very next morning once I realized. They said they would look for it, it happens all the time, and it wasn't a problem. I called back before closing and Ryan, one of the salesmen who helped with the sale of the Mini, said he had it. He told me he would mail it to me the next day.
A week later, I called to inquire about the status and was told they didn't have it at all. Told me they would call down and have someone check, have the GM check, blah blah blah, and they would call me to let me know. At this point, I knew they didn't care anymore. They never called back. I called again and left a message on their vociemail. I emailed. Never received a callback or an email response. I called the next day and spoke to a different salesman who said he would look into it for me. Finally, two weeks after the sale - I was told by the original salesman Ryan, that I must have the garage door opener in a briefcase at home... I had called and told them exactly where it was less than 24 hours after I made the sale and they told me they had it, but that apparently was a mistake... also, it was my only way in and out of the garage, so I definitely had it exactly where it always was in the car... It was not in a briefcase in my home.
Long story short - terrible service, they give you the run around instead of being straightforward, and everything takes way longer than it should.
re-inventing the car salesman!
Reviewed by Anne D.
in New York, NY
July 07, 2020
If I could give way over 5 stars I would! I have spent the past 2 months shopping for my next car in the tri-state area. After talking to many dealers, I met Ryan Gill and Nolan O'Brienn at the New Rochelle Land Rover. They stand out from the rest.
What a great team! They combine professionalism, efficiency and kindness in such a way that the car buying experience was super smooth and pleasant. Nolan went above and beyond and I left with my new RR Evoque even understanding all the finer technicalities of the dash board.
He deserves 10 stars for reinventing the car salesman!
Jaguar f pace 30t
Reviewed by Bill S
in Yonkers,NY
July 02, 2020
Moving to new location. Do not let lack of parking turn you off. See Ryan, Nolan for sales. They were skilled salespeople and got me into a Prestige trim which is the way to go with F Pace. Nick also helped me and Tamatha finished it off. Very nice people. The car is excellent. No reason why more are not on the road. Give it a try. Lots of X3 and GLc our there. Give it a try at Autonation.
