12500 New Car Dr
Clarksville, MD 21029

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Sales: 443-535-1000

Used Cars: 443-535-1000

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:30am – 2:00pm

Reviews of Jaguar Land Rover West Columbia

Overall Rating:

4.8 (out of 5)

93% recommend this dealer

956 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had an excellent experience at this dealership from

Reviewed by Jessi GFebruary 05, 2026

I had an excellent experience at this dealership from start to finish. Marcus, my service advisor was friendly, knowledgeable, and genuinely focused on helping me find the right solution to my car's needs. He took the time to answer all my questions clearly and never made me feel pressured. The process was smooth, transparent, and much easier than I expected. I truly appreciated the professionalism and respect shown throughout the entire experience.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The entire service was very good, exceptional; but so far

Reviewed by CAIROGIOVANNEFebruary 02, 2026

The entire service was very good, exceptional; but so far they have NOT solved the problem with my vehicle. I replaced a tire with a new one, and the screen still shows that there is low air pressure in that tire and the others. I am still waiting for them to call me so we can resolve the problem I have.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great service and our sales person Darrell Gough was

Reviewed by jpritchard4266January 31, 2026

Great service and our sales person Darrell Gough was outstanding! He went above and beyond to ensure we knew everything about our purchase and made us feel great about our decision to buy! Will be back when it’s time for another vehicle!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jaguar Land Rover West Columbia

Here at Jim Coleman Jaguar and Land Rover we strive to ensure 100% client satisfaction. From our fully Factory trained Sales Guides to our extensive Service facility that is operated by Factory trained Technicians we absolutely do our best to make sure that your experience with us is completely satisfying. Our Factory trained Technicians have over 100 Years combined Jaguar and Land Rover experience and are truly the best of the best.
Service appointments are available on line at jimcolemanlandrover.com or jimcolemanjaguar.com
We look forward to having the opportunity to assist you.

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