12500 New Car Dr
Clarksville, MD 21029

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Sales: 443-535-1000

Used Cars: 443-535-1000

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:30am – 2:00pm

Reviews of Jaguar Land Rover West Columbia

Overall Rating:

4.8 (out of 5)

92% recommend this dealer

937 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Mr. HOWARD and Mr. Marcus showed me compassion, very

Reviewed by KCWALKER2020December 13, 2025

Mr. HOWARD and Mr. Marcus showed me compassion, very concerned and helpful while trying to retain my new second key for my vehicle. I would like to say, thank you very much to his team.. Top shelf class👍🏽

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent service advisors.

Reviewed by BGRAY15December 10, 2025

Excellent service advisors. They were professional and knowledgeable and got my issues addressed timely and accurately.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

⭐️⭐️⭐️⭐️⭐️ Five-Star Service Every Time!

Reviewed by LISADK47December 06, 2025

⭐️⭐️⭐️⭐️⭐️ Five-Star Service Every Time! I’ve been taking my car to Jaguar Land Rover West Columbia for years, and I can truly say the level of service has been consistently exceptional. My service representative, Tom, has been absolutely outstanding. He is knowledgeable, patient, and always goes above and beyond to make sure everything is done right. Tom takes the time to explain what’s needed, keeps me updated throughout the process, and makes every visit smooth and stress-free. It’s rare to find someone who genuinely cares about the customer experience, and Tom does exactly that. Because of his professionalism and the overall quality of service, I’ll continue to bring my vehicle here for many years to come. Highly recommend!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jaguar Land Rover West Columbia

Here at Jim Coleman Jaguar and Land Rover we strive to ensure 100% client satisfaction. From our fully Factory trained Sales Guides to our extensive Service facility that is operated by Factory trained Technicians we absolutely do our best to make sure that your experience with us is completely satisfying. Our Factory trained Technicians have over 100 Years combined Jaguar and Land Rover experience and are truly the best of the best.
Service appointments are available on line at jimcolemanlandrover.com or jimcolemanjaguar.com
We look forward to having the opportunity to assist you.

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