1559 West Ogden Avenue
Naperville, IL 60540
Sales: 630-413-0693
Used Cars: 630-413-0693
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Naperville, IL that carry Land Rover
Overall Rating:
2.7 (out of 5)
89% recommend this dealer
216 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Buy here at your own risk.
Buy here at your own risk. They go thru General Managers every 3-6 months. All is well up to when you make the purchase. It goes down fast from there. No after the sale service. No respect for the customer and what they promised. I dropped $120K on a full size Rover 2 years ago and got ZERO for after sale service. That Patrick Promise is a bunch of ..... Try complaining to their offices in Schaumburg. You will get a bigger nothing. It's all about what you get after you write the check which in my case was a disaster. Stay away. Go to Orloff or Hinsdale. You will get great service there.
Dealer Response
On behalf of The Patrick Dealer Group Customer Relations Team, we would like to apologize that your experience wasn’t a positive one. We appreciate your feedback! It helps us understand areas in our business that needs improvement. We would like the opportunity to research your visit along with our management team at Jaguar Land Rover Naperville, however your online review profile isn’t providing enough information. We would appreciate it if you would email customerservice@patrickcars.com with your full name, date of visit, originating reason for your visit, email or best number of contact so our team can fully understand what happened. We thank you for your time!
Maximum rating = 5
Met Kevin, a customer service driver while attending a
Met Kevin, a customer service driver while attending a conference in Naperville. Kevin told me to have my vehicle serviced at Patrick Land Rover the next time my vehicle needed a service. Made an appointment and drove 50 miles to the dealership. Ernie Bonilla the service manager was a great communicator. Charles Vyse the service technician made a video as he was inspecting my car, showing me all the items that required attention. A checklist was sent to me, allowing me to select all the repairs that i approved of. A loaner vehicle was provided. Two days later Kevin dropped off my vehicle which was detailed inside and out. This amazing experience occurred because Kevin approached me and indulged in a wonderful conversation about range rovers and the good service provided by Patrick Land Rover Thanks a lot Kevin, Ernie and Charles
Dealer Response
Land Rover Naperville would like to thank you for the time you’ve taken to provide us feedback and for the 5 Star Review! Customer feedback motivates us to improve the customer experience and our processes! we are delighted to hear that Ernie, Kevin and Charles went above and beyond to earn your trust and find you the car you wanted. We hope to work with you again. -Patrick Dealer Group Customer Relations Team
Maximum rating = 5
We drove over an hour to see a car for my daughter.
We drove over an hour to see a car for my daughter. We had been in contact for a few days and the appointment was confirmed the day prior. We got there and the vehicle was not available. We didn’t even have contact with the person we had the appointment with. Extremely disappointing experience.
Dealer Response
On behalf of The Patrick Dealer Group Customer Relations Team, we would like to apologize that your experience wasn’t a positive one. We appreciate your feedback! It helps us understand areas in our business that needs improvement. We would like the opportunity to research your visit along with our management team at Jaguar Land Rover Naperville, however your online review profile isn’t providing enough information. We would appreciate it if you would email customerservice@patrickcars.com with your full name, date of visit, originating reason for your visit, email or best number of contact so our can fully understand what happened.
Maximum rating = 5
We are a family-owned New and Pre-Owned Land Rover Dealership near you located on Ogden Avenue just east of Route 59 on Jefferson Ave. You’ll find all the latest and greatest vehicles in our lineup like the new Land Rover Range Rover, Range Rover Sport, Range Rover Velar, Range Rover Evoque, Defender and Discovery models among others, along with certified pre-owned and a plethora of pre-owned vehicles from makes and models of all types. Stay at home or work to save time & start shopping online with Patrick Direct Online Buying Tools. We'll even bring the vehicle you choose to you for test drive. It's a Patrick Thing! Need Land Rover service? Schedule service anytime with our online service scheduling tool.
Find out what your used car is worth with our appraisal tool.