2550 Interstate Dr.
Lakeland, FL 33805

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Sales: 863-286-0080

Used Cars: 863-286-0080

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 10:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 9:00am – 12:00pm

Reviews of Jaguar Land Rover Lakeland

Overall Rating:

4.4 (out of 5)

85% recommend this dealer

39 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Recently purchased a 2024 Discovery S courtesy vehicle

Reviewed by GregOctober 29, 2025

Recently purchased a 2024 Discovery S courtesy vehicle and traded in my current vehicle at same time. The entire process was pleasant from beginning to end. Dealt with Rodney initially in sales who was great and ultimately Bryan the sales manager as both were very knowledgeable and helpful in working out a fair deal for all. Dave in finance was also very efficient in finalizing the documents and coordinating a speedy purchase transaction. Finally, Evan the product specialist, followed up with me in person to review all the features and operational aspects of the vehicle I should be aware of. Overall I had a 1st class experience that you would expect from a Jaguar/Land Rover dealer and would not hesitate to recommend to any others considering a vehicle purchase.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing your experience! We're thrilled to hear that Rodney, Bryan, Dave, and Evan all contributed to making your purchase smooth and enjoyable. We truly appreciate your recommendation and look forward to serving you again in the future. Enjoy your new Discovery! - The Jaguar Land Rover Lakeland Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

This is only a review on the service.

Reviewed by Richardlowery1207October 18, 2025

This is only a review on the service. The sales maybe different. I brought my (certified pre-owned) 2021 Jaguar F-Pace in on 10/15/25 for a service repair at Jaguar dealer in Lakeland. The service advisor James Green assigned to help me with the servicing of my repairs. I informed him that I had the 100,000 mile warranty. He informed me that the system was down and could not search his system. He also refused to call the Fort Lauderdale Jaguar dealership that I purchased the vehicle from to locate or even attempt to locate the information. He showed laziness and unwillingness to help me because he stated "they won't be as helpful to him as they would me." I have a funeral to help plan, things for work to work on at work and after school activities for my son. I had no time and still made the 2 calls to Fort Lauderdale Jaguar in which my calls and voicemail was never returned. IF YOU ARE GOING TO JAGUAR BECAUSE OF CUSTOMER SERVICE AND HONORED WARRANTIES THEN THIS MAY NOT BE THE DEALER FOR YOU. They are clean and esthetically pleasing with a great lounge but service is terrible.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Richard, we’re sorry to hear about your experience with our service department. We understand this was a difficult time for you and your family, and we value your feedback. Please contact (866) 599-6100 at your convenience so we can discuss the matter further. Thank you.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

They weren’t very receptive to hearing their prices are

Reviewed by Bear Grylls from LakelandAugust 23, 2025

They weren’t very receptive to hearing their prices are too high. If you are a cash buyer, good luck with this dealership. They will try to fleece you.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for the review. We regret that your experience with our team did not meet expectations and encourage you to reach out to us directly at (866) 599-6100 if you'd like to discuss these concerns in greater detail.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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