4310 Kirkwood Hwy
Wilmington, DE 19808
Sales: 302-992-9400
Used Cars: 302-992-9400
Sales Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 4:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:00pm |
| Tue | 7:30am – 5:00pm |
| Wed | 7:30am – 5:00pm |
| Thu | 7:30am – 5:00pm |
| Fri | 7:30am – 5:00pm |
| Sat | 8:00am – 1:00pm |
See all dealerships near Wilmington, DE that carry Land Rover
Overall Rating:
3.1 (out of 5)
91% recommend this dealer
138 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Extremely disappointing customer service.
Extremely disappointing customer service. I scheduled an appointment to diagnose a check engine light and specifically chose the option to wait until the diagnostic was complete. I did not request a loaner, rental, drop-off, or pick-up. Despite this, I received a call directing me to simply drop off the vehicle, which was not what I agreed to. I had no expectation that the repair would be completed that day--I even arranged a ride home if necessary--but I scheduled the appointment for 8:00 AM so I could comfortably wait for the diagnosis. Unfortunately, neither the service coordinator nor the service manager seemed to understand this. Their approach was disorganized and antagonistic. If you have the option, I strongly recommend visiting another Land Rover service facility.
Maximum rating = 5
Extremely disappointing customer service.
Extremely disappointing customer service. I scheduled an appointment to diagnose a check engine light and specifically chose the option to wait until the diagnostic was complete. I did not request a loaner, rental, drop-off, or pick-up. Despite this, I received a call directing me to simply drop off the vehicle, which was not what I agreed to. I had no expectation that the repair would be completed that day--I even arranged a ride home if necessary--but I scheduled the appointment for 8:00 AM so I could comfortably wait for the diagnosis. Unfortunately, neither the service coordinator nor the service manager seemed to understand this. Their approach was disorganized and antagonistic. If you have the option, I strongly recommend visiting another Land Rover service facility.
Maximum rating = 5
Initially communication was via text/email and then via
Initially communication was via text/email and then via telephone which was great. Then Olivia started texting/emailing multiple times asking if I had been provided all the information. Let her know that after answering question about zip code I had not been communicated with for days. No big deal…will move on in a different direction.
Maximum rating = 5
At Land Rover Wilmington our commitment to uphold the Land Rover standard of excellence allows our customers access to our unsurpassed industry knowledge and expertise. We're proud to offer Wilmington and the surrounding area full inventories of new luxurious Land Rover SUVs as well as high quality certified pre-owned Land Rovers and other used vehicles.
Our finance experts are available to assist by helping you receive a great Land Rover loan or lease in Wilmington and our expert service and Land Rover parts technicians are standing by to help you with any car repair or parts replacements you may require.
Find out what your used car is worth with our appraisal tool.