Jaguar-Land Rover Sacramento in Sacramento including address, phone, dealer reviews, directions, a map, inventory and more

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2052 Fulton Ave
Sacramento, CA 95825

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Sales: 916-576-7994

Used Cars: 916-999-1753

Hours Toggle

Sales Department

Sun Closed
Mon Closed
Tue 11:00am – 5:00pm
Wed 11:00am – 5:00pm
Thu 11:00am – 5:00pm
Fri 11:00am – 5:00pm
Sat 11:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Jaguar-Land Rover Sacramento

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

10 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.6 (out of 5)

IF YOU WANT TO FEEL LIKE YOUR BOTHERING THEM THIS IS PERFECT

Reviewed by RandyCDecember 11, 2017

Don't trust the positive reviews, they are fake. Love my Land Rover but hate the Neillo dealership, it really doesn't matter which Neillo you go to, you will get the same service. These people make you feel like they are doing YOU a favor. I walked out and ended up buying my vehicle from another Land Rover dealership (awesome) because of the attitude I received from the Fulton ave location. I then needed recalls done and figured I would try their service dept. WORSE. You pull up and no signs to where to go, then you walk in the door to a cubicle where everyone will ignore you. Then the attitude returns. They are put out, no helpful information and god forbid you have a question. I have come to the conclusion that this auto group does not have meeting saying "you need to smile and be helpful" you know, common practice to a dealership or any other business for that matter. I cannot stress enough for you not to waste your time there. I own a high-end vehicle with high-end repair costs I want at least a smile....

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Elevating the Vehicle Buying Experience

Reviewed by chelrichDecember 03, 2017

I am happy to share two more great experiences with Niello Land Rover Sacramento. I completed two transactions in the last two weeks: one on behalf of my colleague who had become frustrated with another dealership (she wanted a new Discovery with specific features) and one for myself (I traded in my RR Sport for a RR Velar). I worked with Aaron Faulk and Scott Johnson on both purchases, and they did a great job finding the right vehicle for my colleague and arranging a trade with a dealership in Manhattan to get it here. For my trade-in transaction, they were amazing at securing great financing and making the process painless. (Special mention to Gina and Andrew who made the signing process so easy, clear, and streamlined.) This is my 5th vehicle purchase from the Niello family of dealerships personally (between business transactions and helping my friends and family with purchases, I’ve done about a dozen deals with Niello) and I will continue to herald them as the “non-car-dealer” dealership. They make it such a low pressure, easy, fantastic experience every single time. I’ve brought business colleagues, friends, and family in to Niello and they’ve all been impressed with how Niello consistently elevates the vehicle buying experience. Whether you’re in the market for a new or pre-owned vehicle, you’ll be glad you went with Niello.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Zero pressure and excellent service!

Reviewed by DianamorNovember 17, 2016

My daughter has bought her last four vehicles through the Niello dealerships and has told me how amazing the experience was for years. I thought, “how great can it be; it’s a car dealership?” Well I am now a believer that the car buying experience can be fantastic! When I was looking for a pre-owned vehicle recently, my daughter took me to Niello Land Rover to see if they might have anything in their inventory that fit my needs. We worked with Zach, who had recently helped her on a purchase. Wow – what an experience! Zach helped locate the perfect vehicle at another Niello dealership and had it transferred for me; he was like a concierge through the process. Gina in financing was just amazing, helping me understand the loan programs and requirements, and walking me through the process. Everyone I came in contact with was positive, friendly, and helpful. Sean, who had also helped my daughter, came over to visit and check in. It felt like we were at a blend of high-end retail store and friend’s house, rather than a car dealership. I loved it so much that, when my husband was recently looking for a car, we specifically looked at Niello inventory to find something… stay tuned for my review of that experience.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Jaguar-Land Rover Sacramento

Since 1921 our service to the community has been marked by a commitment to providing distinctive automotive products and exceptional service while treating our customers with unyielding integrity. All of our New and Certified pre-owned Jaguars and Land Rovers are updated on our website daily. Our Service Department is uniquely qualified to care for your vehicles needs and we're here to offer you the highest level of customer service and care. Our factory-trained technicians are qualified to perform any type of Land Rover or Jaguar repair or service.

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